<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Mits Tech — News &amp; Insights</title><description>Practical insights on cloud, security, data, and AI from the Mits engineering team in Bengaluru.</description><link>https://mitstech.co/</link><language>en-us</language><item><title>Website development cost in India in 2026</title><link>https://mitstech.co/news/website-development-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/website-development-cost-in-india</guid><description>Real price bands for brochure sites, CMS builds, e-commerce and custom applications in India — plus the running costs most quotes leave out, and why two quotes for the same brief can differ by five times.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Mobile app development cost in India in 2026</title><link>https://mitstech.co/news/mobile-app-development-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/mobile-app-development-cost-in-india</guid><description>What an app actually costs to build in India — the three complexity bands, developer rates, the platform decision that changes the number most, and the maintenance budget nine out of ten proposals leave out.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>ERP implementation cost in India in 2026</title><link>https://mitstech.co/news/erp-implementation-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/erp-implementation-cost-in-india</guid><description>Three-year totals for SAP, Odoo and Zoho at 100 users, why implementation is 60 to 70 per cent of the first budget, and the single decision that causes most ERP failures.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>ISO 27001 certification cost in India in 2026</title><link>https://mitstech.co/news/iso-27001-certification-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/iso-27001-certification-cost-in-india</guid><description>Year-one and three-year costs by company size, why quotes vary so wildly, the internal time nobody budgets for, and the commercial case that makes the whole thing straightforward.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>E-commerce website cost in India in 2026</title><link>https://mitstech.co/news/ecommerce-website-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/ecommerce-website-cost-in-india</guid><description>What an online store costs to build and to run in India — the Shopify versus WooCommerce arithmetic over three years, the India-specific compliance costs generic quotes miss, and the features to leave out of version one.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>IT AMC cost in India: why nobody will quote you a price</title><link>https://mitstech.co/news/what-an-it-amc-should-cost-you</link><guid isPermaLink="true">https://mitstech.co/news/what-an-it-amc-should-cost-you</guid><description>AMC rates are almost never published in India. Here is how to build your own benchmark, the contract terms that decide what the price actually means, and the distinction most buyers get wrong.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>How long does software development take?</title><link>https://mitstech.co/news/how-long-software-actually-takes</link><guid isPermaLink="true">https://mitstech.co/news/how-long-software-actually-takes</guid><description>Realistic timelines for apps, websites, e-commerce and ERP — plus the three things that move a schedule more than engineering does, two of which are on your side of the table.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>CRM implementation cost in India in 2026</title><link>https://mitstech.co/news/crm-implementation-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/crm-implementation-cost-in-india</guid><description>Licence prices, implementation bands, migration and integration costs — and the three-year total for a fifteen-user SME, which comes to roughly four times the licence fee alone.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>AI chatbot development cost in India in 2026</title><link>https://mitstech.co/news/ai-chatbot-development-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/ai-chatbot-development-cost-in-india</guid><description>Build costs for rule-based, NLP and LLM chatbots in India — plus the monthly running cost that decides which one you should actually pick, and how to cut it by 60 to 80 per cent.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Website maintenance cost in India in 2026</title><link>https://mitstech.co/news/website-maintenance-cost-in-india</link><guid isPermaLink="true">https://mitstech.co/news/website-maintenance-cost-in-india</guid><description>What maintenance costs monthly and annually in India, what a real contract includes, what is billed on top, and how to tell whether you are paying for work or for availability.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>You cannot protect data you have not classified</title><link>https://mitstech.co/news/data-classification-before-you-protect-it</link><guid isPermaLink="true">https://mitstech.co/news/data-classification-before-you-protect-it</guid><description>Every security control assumes you know which data matters. Most organisations do not, and that is why the controls end up applied evenly to everything or to nothing.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Security Practice</author></item><item><title>Privileged access management when you do not have a security team</title><link>https://mitstech.co/news/privileged-access-management-for-small-teams</link><guid isPermaLink="true">https://mitstech.co/news/privileged-access-management-for-small-teams</guid><description>Administrator credentials are the shortest path from a phishing email to a full breach. Controlling them does not require an enterprise product.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Security Practice</author></item><item><title>Object storage costs: what tiering actually saves</title><link>https://mitstech.co/news/object-storage-tiering-and-lifecycle-costs</link><guid isPermaLink="true">https://mitstech.co/news/object-storage-tiering-and-lifecycle-costs</guid><description>Storage looks cheap per gigabyte, which is why it quietly becomes one of the largest lines on a cloud bill.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Cloud Practice</author></item><item><title>Storing time-series data without your database falling over</title><link>https://mitstech.co/news/storing-time-series-data-at-scale</link><guid isPermaLink="true">https://mitstech.co/news/storing-time-series-data-at-scale</guid><description>Sensor readings, metrics and event counts share a shape that general-purpose databases handle badly once the volume arrives.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Building location features for Indian addresses and delivery zones</title><link>https://mitstech.co/news/geospatial-features-in-indian-apps</link><guid isPermaLink="true">https://mitstech.co/news/geospatial-features-in-indian-apps</guid><description>Maps, geofences and serviceability checks look simple until they meet Indian addressing.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Do you need a customer data platform, or four tools talking to each other?</title><link>https://mitstech.co/news/customer-data-platform-or-stitched-tools</link><guid isPermaLink="true">https://mitstech.co/news/customer-data-platform-or-stitched-tools</guid><description>The pitch is a single view of the customer. The reality is usually a expensive integration project with a dashboard on top.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Data</category><author>Mits Data Practice</author></item><item><title>Operationalising consent under the DPDP framework</title><link>https://mitstech.co/news/consent-management-under-dpdp</link><guid isPermaLink="true">https://mitstech.co/news/consent-management-under-dpdp</guid><description>Writing a consent notice is the easy part. Recording, honouring and withdrawing consent is a system, not a page.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Compliance</category><author>Mits Security Practice</author></item><item><title>Carbon reporting is arriving in IT procurement</title><link>https://mitstech.co/news/carbon-reporting-and-green-it</link><guid isPermaLink="true">https://mitstech.co/news/carbon-reporting-and-green-it</guid><description>Enterprise buyers and European customers are starting to ask about emissions in vendor questionnaires. Most Indian IT firms have no answer prepared.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Cloud Practice</author></item><item><title>Sharding a database: the last resort, and how to delay it</title><link>https://mitstech.co/news/sharding-when-vertical-scaling-runs-out</link><guid isPermaLink="true">https://mitstech.co/news/sharding-when-vertical-scaling-runs-out</guid><description>Splitting data across servers solves a scaling problem and creates a permanent complexity problem. Exhaust the alternatives first.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Migrating between Google Workspace and Microsoft 365</title><link>https://mitstech.co/news/google-workspace-to-microsoft-365-migration</link><guid isPermaLink="true">https://mitstech.co/news/google-workspace-to-microsoft-365-migration</guid><description>The mailboxes move fine. It is the shared drives, the permissions and the things people built in the old system that cause the pain.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>IT Services</category><author>Mits IT Practice</author></item><item><title>Choosing an identity provider you will not want to leave</title><link>https://mitstech.co/news/choosing-an-identity-provider</link><guid isPermaLink="true">https://mitstech.co/news/choosing-an-identity-provider</guid><description>Identity sits under every application you own. Changing it later touches all of them, so the selection deserves more thought than it usually gets.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Security Practice</author></item><item><title>Managed detection or your own security monitoring?</title><link>https://mitstech.co/news/managed-detection-or-in-house-monitoring</link><guid isPermaLink="true">https://mitstech.co/news/managed-detection-or-in-house-monitoring</guid><description>Twenty-four hour security monitoring needs at least five people to staff properly. Most mid-sized firms cannot justify that, which is what the managed market exists for.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Security Practice</author></item><item><title>Choosing a warehouse management system in India</title><link>https://mitstech.co/news/warehouse-management-system-selection</link><guid isPermaLink="true">https://mitstech.co/news/warehouse-management-system-selection</guid><description>Warehouse software fails on the floor, not in the demo. The questions that predict success are about scanning, connectivity and returns.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Engineering Team</author></item><item><title>Data catalogues and lineage: knowing where a number came from</title><link>https://mitstech.co/news/data-catalogue-and-lineage</link><guid isPermaLink="true">https://mitstech.co/news/data-catalogue-and-lineage</guid><description>When two dashboards disagree, the argument is never about the dashboards. It is about which pipeline produced which number, and nobody can say.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Data</category><author>Mits Data Practice</author></item><item><title>Feature stores: solving a problem you may not have yet</title><link>https://mitstech.co/news/feature-stores-do-you-need-one</link><guid isPermaLink="true">https://mitstech.co/news/feature-stores-do-you-need-one</guid><description>The training-serving skew problem is real. Buying a feature store before you have felt it is usually premature.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits AI Practice</author></item><item><title>MLOps for teams without a platform group</title><link>https://mitstech.co/news/mlops-pipelines-for-small-teams</link><guid isPermaLink="true">https://mitstech.co/news/mlops-pipelines-for-small-teams</guid><description>Most MLOps advice is written for organisations with a dedicated platform team. Here is the version for the team that has three engineers and a model in production.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits AI Practice</author></item><item><title>Designing billing systems that survive a tax rate change</title><link>https://mitstech.co/news/handling-tax-rate-changes-in-billing</link><guid isPermaLink="true">https://mitstech.co/news/handling-tax-rate-changes-in-billing</guid><description>Rates change, slabs get reclassified, and invoices raised last quarter must keep their old numbers. Hard-coded rates make this a crisis instead of a configuration change.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Barcode and label printing: the unglamorous part of retail software</title><link>https://mitstech.co/news/barcode-and-label-printing-in-retail</link><guid isPermaLink="true">https://mitstech.co/news/barcode-and-label-printing-in-retail</guid><description>Printing a label seems trivial until the browser, the driver and the printer disagree about margins and every label comes out shifted.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>React Native, Flutter or native: choosing without regret</title><link>https://mitstech.co/news/react-native-flutter-or-native</link><guid isPermaLink="true">https://mitstech.co/news/react-native-flutter-or-native</guid><description>The cross-platform question is really a hiring question and a roadmap question wearing engineering clothes.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Choosing a BI tool your team will actually open</title><link>https://mitstech.co/news/choosing-a-bi-tool-for-an-indian-team</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-bi-tool-for-an-indian-team</guid><description>Most BI projects fail on adoption, not capability. The tool that gets used beats the tool that scored highest on the evaluation matrix.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Data</category><author>Mits Data Practice</author></item><item><title>Email archiving and legal hold: what happens when a dispute starts</title><link>https://mitstech.co/news/email-archiving-and-legal-hold</link><guid isPermaLink="true">https://mitstech.co/news/email-archiving-and-legal-hold</guid><description>The day a dispute begins is the day deletion has to stop. Most organisations discover they cannot do that selectively.</description><pubDate>Wed, 19 Aug 2026 18:30:00 GMT</pubDate><category>Compliance</category><author>Mits IT Practice</author></item><item><title>Change Advisory Boards: making them fast instead of theatre</title><link>https://mitstech.co/news/change-advisory-boards-fast-not-theatre</link><guid isPermaLink="true">https://mitstech.co/news/change-advisory-boards-fast-not-theatre</guid><description>A weekly CAB meeting that rubber-stamps forty changes in an hour isn&apos;t governance, it&apos;s a delay with a meeting attached. Here&apos;s what a CAB should actually be doing…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Freshservice vs ServiceNow vs Jira Service Management for Indian mid-market</title><link>https://mitstech.co/news/itsm-tools-freshservice-servicenow-jira</link><guid isPermaLink="true">https://mitstech.co/news/itsm-tools-freshservice-servicenow-jira</guid><description>The three tools solve overlapping problems at very different price points and very different implementation efforts. Choosing by feature list alone is how a fifty-person company ends up paying for ServiceNow…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>IT asset management: tracking what you actually own</title><link>https://mitstech.co/news/it-asset-management-tracking-what-you-own</link><guid isPermaLink="true">https://mitstech.co/news/it-asset-management-tracking-what-you-own</guid><description>Most companies discover their asset register is fiction when a laptop goes missing and nobody can say who had it last. Building a register that stays true is simpler than the software vendors suggest…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Service catalogs people can actually find things in</title><link>https://mitstech.co/news/service-catalogs-people-can-find-things-in</link><guid isPermaLink="true">https://mitstech.co/news/service-catalogs-people-can-find-things-in</guid><description>A service catalog with ninety options, organised by department rather than by what someone is trying to do, gets abandoned for email within a month. The fix is writing for the requester, not the org chart…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Ticket prioritization: a matrix that survives contact with reality</title><link>https://mitstech.co/news/ticket-prioritization-matrix-that-survives-reality</link><guid isPermaLink="true">https://mitstech.co/news/ticket-prioritization-matrix-that-survives-reality</guid><description>Every helpdesk has a priority matrix on paper and a different one in practice, because the paper version doesn&apos;t account for who&apos;s asking. Here&apos;s a version that does…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>First-contact resolution: the metric that actually predicts helpdesk quality</title><link>https://mitstech.co/news/first-contact-resolution-the-metric-that-matters</link><guid isPermaLink="true">https://mitstech.co/news/first-contact-resolution-the-metric-that-matters</guid><description>Average handle time gets watched and gamed. First-contact resolution is harder to fake and correlates much more closely with whether users are actually happy with support…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Shadow IT: finding the tools nobody approved</title><link>https://mitstech.co/news/shadow-it-finding-unapproved-tools</link><guid isPermaLink="true">https://mitstech.co/news/shadow-it-finding-unapproved-tools</guid><description>By the time IT hears about a tool, three teams have been using it for a year and company data is already inside it. Finding shadow IT before it becomes a security incident is cheaper than cleaning up after one…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Knowledge-centered service: writing solutions once</title><link>https://mitstech.co/news/knowledge-centered-service-writing-solutions-once</link><guid isPermaLink="true">https://mitstech.co/news/knowledge-centered-service-writing-solutions-once</guid><description>The same issue gets solved from scratch by three different agents in the same week because nobody wrote it down the first time. KCS makes documenting the fix part of fixing it, not a separate task…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Problem management: finding root cause instead of firefighting repeat incidents</title><link>https://mitstech.co/news/problem-management-finding-root-cause</link><guid isPermaLink="true">https://mitstech.co/news/problem-management-finding-root-cause</guid><description>The same server restarts every Friday and IT keeps restarting it, because incident management closes the ticket the moment service is restored. Problem management asks the question nobody has time for during the incident…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Major incident management: running the war room properly</title><link>https://mitstech.co/news/major-incident-management-running-the-war-room</link><guid isPermaLink="true">https://mitstech.co/news/major-incident-management-running-the-war-room</guid><description>A major outage brings fifteen people into a call, all trying to help, and the fifteenth person joining is what actually slows the fix down. Running a war room well is a discipline separate from fixing the problem…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>IT service continuity management vs disaster recovery — the difference</title><link>https://mitstech.co/news/it-service-continuity-vs-disaster-recovery</link><guid isPermaLink="true">https://mitstech.co/news/it-service-continuity-vs-disaster-recovery</guid><description>Disaster recovery gets your systems back. IT service continuity management gets the business back — and the second one requires knowing things the IT team alone cannot answer…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Self-service portals that actually reduce ticket volume</title><link>https://mitstech.co/news/self-service-portals-that-reduce-ticket-volume</link><guid isPermaLink="true">https://mitstech.co/news/self-service-portals-that-reduce-ticket-volume</guid><description>Most self-service portals get built, launched, and quietly abandoned by users within a month, because they were designed to look comprehensive rather than to actually solve the top requests…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>AIOps: where AI genuinely helps IT operations</title><link>https://mitstech.co/news/aiops-where-ai-genuinely-helps-it-operations</link><guid isPermaLink="true">https://mitstech.co/news/aiops-where-ai-genuinely-helps-it-operations</guid><description>AIOps gets pitched as autonomous infrastructure management. What it&apos;s actually good at, today, is noise reduction — and treating it as anything more sets up a disappointing rollout…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Release management: coordinating deployments across multiple teams</title><link>https://mitstech.co/news/release-management-coordinating-deployments</link><guid isPermaLink="true">https://mitstech.co/news/release-management-coordinating-deployments</guid><description>Four teams deploying independently, on their own schedules, is fine until two of their changes interact badly on the same afternoon and nobody connects the two until customers are already affected…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Request fulfilment: automating the approvals nobody reads</title><link>https://mitstech.co/news/request-fulfilment-automating-approvals</link><guid isPermaLink="true">https://mitstech.co/news/request-fulfilment-automating-approvals</guid><description>A manager approving forty software access requests a week isn&apos;t reviewing them, they&apos;re clicking approve because the alternative is being the bottleneck. Automating the ones that don&apos;t need judgement is where the time actually goes…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>IT chargeback and showback: making departments see their IT cost</title><link>https://mitstech.co/news/it-chargeback-and-showback</link><guid isPermaLink="true">https://mitstech.co/news/it-chargeback-and-showback</guid><description>IT is treated as a free, unlimited resource by every department that doesn&apos;t see the bill, and that&apos;s exactly why every department asks for more of it than they&apos;d request if the cost were visible…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Availability management: defining uptime targets that mean something</title><link>https://mitstech.co/news/availability-management-defining-uptime-targets</link><guid isPermaLink="true">https://mitstech.co/news/availability-management-defining-uptime-targets</guid><description>&apos;99.9% uptime&apos; sounds like a strong commitment until you calculate what it actually permits — over forty minutes of downtime a month, which may or may not be acceptable depending on when it happens…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Choosing between GPT, Claude, Gemini and open-source models for a specific task</title><link>https://mitstech.co/news/choosing-between-gpt-claude-gemini-open-source</link><guid isPermaLink="true">https://mitstech.co/news/choosing-between-gpt-claude-gemini-open-source</guid><description>Model comparison threads online argue about which is &apos;best&apos; as if that&apos;s a single answer. For a specific production task, the right model is rarely the one topping a general leaderboard…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Multimodal AI: when combining text, image and voice actually helps</title><link>https://mitstech.co/news/multimodal-ai-when-combining-modes-actually-helps</link><guid isPermaLink="true">https://mitstech.co/news/multimodal-ai-when-combining-modes-actually-helps</guid><description>Multimodal is a genuine capability and also a feature checkbox teams reach for because it sounds advanced, on products where the extra modality adds cost and complexity without adding value…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Synthetic data for training: when it helps and when it quietly breaks a model</title><link>https://mitstech.co/news/synthetic-data-for-training-when-it-helps-and-breaks</link><guid isPermaLink="true">https://mitstech.co/news/synthetic-data-for-training-when-it-helps-and-breaks</guid><description>Generating training data to fill gaps a real dataset can&apos;t cover is a legitimate technique, and it&apos;s also how teams quietly train a model to be excellent at recognising its own generator&apos;s patterns rather than reality…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Red-teaming your own AI system before someone else does</title><link>https://mitstech.co/news/red-teaming-your-ai-system-before-someone-else-does</link><guid isPermaLink="true">https://mitstech.co/news/red-teaming-your-ai-system-before-someone-else-does</guid><description>Prompt injection testing checks whether a system follows malicious instructions hidden in content. Red-teaming is broader — actively trying to make the system fail in every way a motivated user might attempt…</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>How long you must keep records: the Indian retention landscape</title><link>https://mitstech.co/news/statutory-record-retention-in-india</link><guid isPermaLink="true">https://mitstech.co/news/statutory-record-retention-in-india</guid><description>Different laws set different clocks on the same document. Systems that apply one retention rule to everything satisfy none of them.</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>Compliance</category><author>Mits IT Practice</author></item><item><title>Delivering video to Indian audiences without burning bandwidth</title><link>https://mitstech.co/news/video-delivery-for-indian-audiences</link><guid isPermaLink="true">https://mitstech.co/news/video-delivery-for-indian-audiences</guid><description>Video is the largest thing most applications ship. In a market with variable connectivity and data cost sensitivity, how you encode it decides whether it gets watched.</description><pubDate>Tue, 18 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Patch management for a Windows fleet you didn&apos;t design</title><link>https://mitstech.co/news/patch-management-for-a-fleet-you-did-not-design</link><guid isPermaLink="true">https://mitstech.co/news/patch-management-for-a-fleet-you-did-not-design</guid><description>You inherited two hundred laptops with inconsistent builds, and half of them haven&apos;t been patched properly in a year. Here&apos;s how to get from that to a working patch cycle without an outage…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Remote monitoring and management tools for running an MSP practice</title><link>https://mitstech.co/news/rmm-tools-for-running-an-msp-practice</link><guid isPermaLink="true">https://mitstech.co/news/rmm-tools-for-running-an-msp-practice</guid><description>An MSP managing client infrastructure without an RMM platform is running on hope. Choosing one is less about features and more about how many clients you can actually service per technician…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Progressive Web Apps for Indian retail: when they beat a native app</title><link>https://mitstech.co/news/pwa-for-indian-retail-when-they-beat-native</link><guid isPermaLink="true">https://mitstech.co/news/pwa-for-indian-retail-when-they-beat-native</guid><description>A native app costs several times what a PWA costs and gets deleted the moment storage runs low. For a lot of Indian retail, the web app was always the better answer…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Jamstack and static-first sites for content-heavy businesses</title><link>https://mitstech.co/news/jamstack-static-first-for-content-sites</link><guid isPermaLink="true">https://mitstech.co/news/jamstack-static-first-for-content-sites</guid><description>A blog, a documentation site, or a marketing site rebuilt on a database-backed framework because that&apos;s what the team knew is paying for dynamic infrastructure it never uses…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Headless CMS: choosing one for an Indian content team</title><link>https://mitstech.co/news/headless-cms-for-an-indian-content-team</link><guid isPermaLink="true">https://mitstech.co/news/headless-cms-for-an-indian-content-team</guid><description>A headless CMS separates content from presentation, which sounds like a developer decision and is actually decided by whether your content team can use it without filing a ticket every time…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>WebAssembly: where it earns its complexity</title><link>https://mitstech.co/news/webassembly-where-it-earns-its-complexity</link><guid isPermaLink="true">https://mitstech.co/news/webassembly-where-it-earns-its-complexity</guid><description>WebAssembly gets proposed for problems JavaScript already solves adequately, and adopted for the wrong reasons more often than the right ones. Here&apos;s where it&apos;s actually worth the build complexity…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Server-Sent Events vs WebSockets: picking the simpler one</title><link>https://mitstech.co/news/sse-vs-websockets-picking-the-simpler-one</link><guid isPermaLink="true">https://mitstech.co/news/sse-vs-websockets-picking-the-simpler-one</guid><description>Teams reach for WebSockets by default for any real-time feature, and half the time a much simpler technology already built into every browser would have done the job…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Edge functions and Indian latency</title><link>https://mitstech.co/news/edge-functions-and-indian-latency</link><guid isPermaLink="true">https://mitstech.co/news/edge-functions-and-indian-latency</guid><description>A backend in Mumbai serves a user in Kochi acceptably and a user in Guwahati noticeably slower. Edge functions move the computation closer to the user rather than moving the user&apos;s request further…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Dark mode done properly, not just inverted colours</title><link>https://mitstech.co/news/dark-mode-done-properly</link><guid isPermaLink="true">https://mitstech.co/news/dark-mode-done-properly</guid><description>Most dark mode implementations are a CSS filter that inverts everything, and the result is a product that&apos;s technically dark and genuinely unpleasant to look at. Doing it properly is a design exercise, not a toggle…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Browser extensions: building and distributing one</title><link>https://mitstech.co/news/browser-extensions-building-and-distributing</link><guid isPermaLink="true">https://mitstech.co/news/browser-extensions-building-and-distributing</guid><description>A browser extension is a small, self-contained piece of software with an outsized review process and a permission model that will define whether anyone trusts it enough to install…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Endpoint detection and response for a small IT team</title><link>https://mitstech.co/news/endpoint-detection-and-response-for-small-it-teams</link><guid isPermaLink="true">https://mitstech.co/news/endpoint-detection-and-response-for-small-it-teams</guid><description>Antivirus catches known threats. EDR is built to catch the ones nobody&apos;s seen before — and for a small team, the deciding factor is whether anyone has time to actually respond to what it finds…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Mobile device management: BYOD in an Indian office</title><link>https://mitstech.co/news/mdm-byod-in-an-indian-office</link><guid isPermaLink="true">https://mitstech.co/news/mdm-byod-in-an-indian-office</guid><description>Employees using their own phones for work email is the default in most Indian companies, and it&apos;s rarely a deliberate policy decision so much as something nobody ever formalised…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>VPN and remote access design after hybrid work became permanent</title><link>https://mitstech.co/news/vpn-and-remote-access-design-after-hybrid-work</link><guid isPermaLink="true">https://mitstech.co/news/vpn-and-remote-access-design-after-hybrid-work</guid><description>The VPN most companies still run was designed for the occasional remote worker, not for half the company connecting through it every day. That design mismatch is where the slowness and the risk both come from…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Wi-Fi and LAN design for a growing office</title><link>https://mitstech.co/news/wifi-and-lan-design-for-a-growing-office</link><guid isPermaLink="true">https://mitstech.co/news/wifi-and-lan-design-for-a-growing-office</guid><description>The Wi-Fi that worked fine for thirty people falls over at ninety, and the failure isn&apos;t about signal strength, it&apos;s about how many devices one access point can actually serve well…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Backup software selection: what actually restores</title><link>https://mitstech.co/news/backup-software-selection-what-actually-restores</link><guid isPermaLink="true">https://mitstech.co/news/backup-software-selection-what-actually-restores</guid><description>Every backup product&apos;s marketing page emphasises how easy it is to back up. The question that actually matters — how easy and how fast is it to restore — is the one to test before buying, not after you need it…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Micro-frontends: when splitting the frontend is worth it</title><link>https://mitstech.co/news/micro-frontends-when-splitting-is-worth-it</link><guid isPermaLink="true">https://mitstech.co/news/micro-frontends-when-splitting-is-worth-it</guid><description>Micro-frontends solve a team coordination problem, not a technical one, and adopting them for technical reasons alone usually produces more complexity than the single frontend they replaced…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>CSS architecture: utility-first vs component-scoped styles</title><link>https://mitstech.co/news/css-architecture-utility-first-vs-component-scoped</link><guid isPermaLink="true">https://mitstech.co/news/css-architecture-utility-first-vs-component-scoped</guid><description>The utility-first versus component-scoped argument gets fought as a matter of taste, and it&apos;s actually a trade between how fast you can build a screen and how easy that screen is to change six months later…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Progressive enhancement: building for the browser that fails</title><link>https://mitstech.co/news/progressive-enhancement-building-for-the-browser-that-fails</link><guid isPermaLink="true">https://mitstech.co/news/progressive-enhancement-building-for-the-browser-that-fails</guid><description>JavaScript fails to load for a meaningful share of real visitors — a flaky connection, an ad blocker, a corporate network — and most modern sites simply show nothing when it does…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Accessibility testing automation: catching issues before a human review</title><link>https://mitstech.co/news/accessibility-testing-automation</link><guid isPermaLink="true">https://mitstech.co/news/accessibility-testing-automation</guid><description>Automated accessibility scanners catch roughly a third of real issues, which sounds unimpressive until you realise that third is cheap to fix continuously rather than expensive to fix once a year…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Font loading strategy: the invisible performance cost</title><link>https://mitstech.co/news/font-loading-strategy-the-invisible-performance-cost</link><guid isPermaLink="true">https://mitstech.co/news/font-loading-strategy-the-invisible-performance-cost</guid><description>A custom web font makes a site look more polished and, done carelessly, makes text invisible for a full second while the font downloads — a trade most teams never notice they made…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>CLI tool design: building a command-line tool developers actually adopt</title><link>https://mitstech.co/news/cli-tool-design-building-a-command-line-tool-developers-adopt</link><guid isPermaLink="true">https://mitstech.co/news/cli-tool-design-building-a-command-line-tool-developers-adopt</guid><description>Most internal CLI tools get built once, used by their author, and ignored by everyone else — not because the tool is bad, but because command-line interface design has its own discipline that gets skipped…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Vector databases: choosing one and what changes as you scale</title><link>https://mitstech.co/news/vector-databases-choosing-one-and-what-changes-at-scale</link><guid isPermaLink="true">https://mitstech.co/news/vector-databases-choosing-one-and-what-changes-at-scale</guid><description>pgvector on Postgres is the right answer for most teams starting out, and it stops being the right answer at a scale most teams reach later than they expect and earlier than they&apos;re prepared for…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>AI-assisted code review: what it catches and what it misses</title><link>https://mitstech.co/news/ai-assisted-code-review-what-it-catches-and-misses</link><guid isPermaLink="true">https://mitstech.co/news/ai-assisted-code-review-what-it-catches-and-misses</guid><description>An AI reviewer catches the class of issue a linter would eventually catch, phrased more helpfully. It doesn&apos;t catch the thing a senior engineer catches by knowing why the code exists…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Explainability: what &quot;why did it do that&quot; actually requires you to build</title><link>https://mitstech.co/news/explainability-what-why-did-it-do-that-requires</link><guid isPermaLink="true">https://mitstech.co/news/explainability-what-why-did-it-do-that-requires</guid><description>A customer disputes an AI-driven decision and asks why. If the honest answer is &apos;the model said so,&apos; that&apos;s not an explanation, and building the ability to give a real one has to happen before the dispute, not during it…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>The cost of AI hallucination: measuring business impact, not just accuracy</title><link>https://mitstech.co/news/cost-of-ai-hallucination-measuring-business-impact</link><guid isPermaLink="true">https://mitstech.co/news/cost-of-ai-hallucination-measuring-business-impact</guid><description>A ninety-five per cent accuracy figure sounds reassuring until you price what the other five per cent actually costs — and that cost varies by a hundredfold depending on what the wrong answer causes someone to do…</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Why your Android notifications do not arrive on Indian phones</title><link>https://mitstech.co/news/android-background-restrictions-in-india</link><guid isPermaLink="true">https://mitstech.co/news/android-background-restrictions-in-india</guid><description>Manufacturer battery optimisation kills background work aggressively, and the devices that do it most are the ones your users own.</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>App size is a conversion metric</title><link>https://mitstech.co/news/app-size-and-install-conversion</link><guid isPermaLink="true">https://mitstech.co/news/app-size-and-install-conversion</guid><description>Every megabyte is a reason to abandon the install — on a metered connection, on a full phone, on a slow network.</description><pubDate>Mon, 17 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Hosting government workloads: MeitY empanelment</title><link>https://mitstech.co/news/meity-empanelment-and-government-cloud</link><guid isPermaLink="true">https://mitstech.co/news/meity-empanelment-and-government-cloud</guid><description>Your provider being empanelled is not the same as the service you want being empanelled. That distinction has stopped more government projects than any technical problem.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>IRDAI&apos;s cyber security rules and insurance software</title><link>https://mitstech.co/news/irdai-guidelines-for-insurance-software</link><guid isPermaLink="true">https://mitstech.co/news/irdai-guidelines-for-insurance-software</guid><description>The guidelines reach web aggregators, marketing firms and third-party administrators — not just insurers. If you build for any of them, they reach your product.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Aadhaar eSign or DSC: signing documents in India</title><link>https://mitstech.co/news/aadhaar-esign-or-dsc-for-your-product</link><guid isPermaLink="true">https://mitstech.co/news/aadhaar-esign-or-dsc-for-your-product</guid><description>One takes thirty seconds on a phone and the other takes weeks and a USB stick. They are both legally valid, and choosing wrongly kills your conversion rate.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Pricing SaaS for the Indian market</title><link>https://mitstech.co/news/pricing-saas-for-the-indian-market</link><guid isPermaLink="true">https://mitstech.co/news/pricing-saas-for-the-indian-market</guid><description>Taking a dollar price and converting it produces a number nobody here will pay. The fix is not a discount, it is a different pricing shape.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Why your enterprise pilot never converts</title><link>https://mitstech.co/news/why-enterprise-pilots-never-convert</link><guid isPermaLink="true">https://mitstech.co/news/why-enterprise-pilots-never-convert</guid><description>The pilot succeeded, everyone was pleased, and nothing was purchased. That outcome is designed in at the start, usually by agreeing to a pilot with no decision attached.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>IT and security for a twenty-person company</title><link>https://mitstech.co/news/setting-up-it-for-a-growing-company</link><guid isPermaLink="true">https://mitstech.co/news/setting-up-it-for-a-growing-company</guid><description>Nobody owns IT, everyone has admin rights, and the ex-employee still has access to the shared drive. Four decisions fix most of it.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Running a proof of concept that decides something</title><link>https://mitstech.co/news/running-a-proof-of-concept-that-decides</link><guid isPermaLink="true">https://mitstech.co/news/running-a-proof-of-concept-that-decides</guid><description>Most proofs of concept prove that the technology exists, which nobody doubted. A useful one is built to fail.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Building a partner channel that actually sells</title><link>https://mitstech.co/news/building-a-partner-channel</link><guid isPermaLink="true">https://mitstech.co/news/building-a-partner-channel</guid><description>Signing twenty partners feels like progress and usually produces nothing. Two who genuinely sell are worth more than all of them.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Building a team in India beyond Bengaluru</title><link>https://mitstech.co/news/building-in-india-beyond-bengaluru</link><guid isPermaLink="true">https://mitstech.co/news/building-in-india-beyond-bengaluru</guid><description>We are in Bengaluru and we would still tell some companies to hire elsewhere. The deciding factor is what kind of scarcity you face.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>When your key engineer resigns</title><link>https://mitstech.co/news/when-a-key-engineer-resigns</link><guid isPermaLink="true">https://mitstech.co/news/when-a-key-engineer-resigns</guid><description>The notice period is the only window you get, and most of it is wasted on a handover document nobody can use afterwards.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Dark patterns: what Indian e-commerce may not do</title><link>https://mitstech.co/news/dark-patterns-and-indian-e-commerce-rules</link><guid isPermaLink="true">https://mitstech.co/news/dark-patterns-and-indian-e-commerce-rules</guid><description>Thirteen interface patterns are now named in law as unfair trade practices. Several of them are things product teams were taught to build.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>RBI&apos;s IT governance rules for banks and NBFCs</title><link>https://mitstech.co/news/rbi-it-governance-directions-for-lenders</link><guid isPermaLink="true">https://mitstech.co/news/rbi-it-governance-directions-for-lenders</guid><description>This is the direction that puts a board committee on top of your technology decisions. If your client is a regulated lender, it shapes how they can work with you.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Accessibility law in India: RPwD and government sites</title><link>https://mitstech.co/news/accessibility-law-in-india</link><guid isPermaLink="true">https://mitstech.co/news/accessibility-law-in-india</guid><description>India has had a statutory accessibility obligation covering the private sector since 2016. Most product teams here have never been told about it.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>When a stranger emails to say you have a bug</title><link>https://mitstech.co/news/running-a-responsible-disclosure-programme</link><guid isPermaLink="true">https://mitstech.co/news/running-a-responsible-disclosure-programme</guid><description>How you answer that first email decides whether the finder helps you quietly or publishes it. Most companies answer badly, and some answer with a lawyer.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Telling customers you are down</title><link>https://mitstech.co/news/status-pages-and-telling-customers</link><guid isPermaLink="true">https://mitstech.co/news/status-pages-and-telling-customers</guid><description>During an outage, silence costs you more than the outage does. Customers forgive downtime and remember being left to guess.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Surviving the festive peak</title><link>https://mitstech.co/news/capacity-planning-for-a-festive-peak</link><guid isPermaLink="true">https://mitstech.co/news/capacity-planning-for-a-festive-peak</guid><description>Indian traffic is not seasonal in the way autoscaling assumes. It is a wall arriving at a known minute, and autoscaling is too slow for a wall.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>The vendors your vendors use</title><link>https://mitstech.co/news/managing-subprocessor-risk</link><guid isPermaLink="true">https://mitstech.co/news/managing-subprocessor-risk</guid><description>Your customer&apos;s data is sitting in nine companies they have never heard of. Under DPDP and every enterprise contract, that is your responsibility.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Moving between cloud providers</title><link>https://mitstech.co/news/moving-from-one-cloud-provider-to-another</link><guid isPermaLink="true">https://mitstech.co/news/moving-from-one-cloud-provider-to-another</guid><description>This is a different project from moving off-premises to the cloud, and the thing that decides it is the egress bill nobody modelled.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>A privacy policy that matches your product</title><link>https://mitstech.co/news/a-privacy-policy-that-matches-your-product</link><guid isPermaLink="true">https://mitstech.co/news/a-privacy-policy-that-matches-your-product</guid><description>Most Indian privacy policies were copied from a template and describe a product nobody built. Under DPDP that gap is the liability.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Security training people do not ignore</title><link>https://mitstech.co/news/security-awareness-training-that-works</link><guid isPermaLink="true">https://mitstech.co/news/security-awareness-training-that-works</guid><description>An annual slide deck with a quiz at the end changes nobody&apos;s behaviour. What works is shorter, more frequent and considerably less comfortable.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Building video KYC into a financial product</title><link>https://mitstech.co/news/building-video-kyc-into-a-product</link><guid isPermaLink="true">https://mitstech.co/news/building-video-kyc-into-a-product</guid><description>The video call is the easy part. Liveness, geotagging, an Indian IP check and a reviewer on your own payroll are what the regulator is actually looking for.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Bharat Bill Payment System: how it fits together</title><link>https://mitstech.co/news/bharat-bill-payment-system-integration</link><guid isPermaLink="true">https://mitstech.co/news/bharat-bill-payment-system-integration</guid><description>Two roles, one network, and an escrow requirement that decides whether you participate directly or build on somebody who does.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Designing a credit decisioning engine</title><link>https://mitstech.co/news/designing-an-underwriting-engine</link><guid isPermaLink="true">https://mitstech.co/news/designing-an-underwriting-engine</guid><description>The model is the small part. What decides whether the system survives is being able to explain, two years later, why a specific application was declined.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Fraud detection without blocking real customers</title><link>https://mitstech.co/news/payment-fraud-detection-for-indian-merchants</link><guid isPermaLink="true">https://mitstech.co/news/payment-fraud-detection-for-indian-merchants</guid><description>Every rule that stops a fraudster also stops some genuine buyers. The number nobody measures is how many, and that is usually the larger loss.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Voice and IVR in Indian languages</title><link>https://mitstech.co/news/voice-and-ivr-in-indian-languages</link><guid isPermaLink="true">https://mitstech.co/news/voice-and-ivr-in-indian-languages</guid><description>Speech systems tuned on clean American English meet a Marathi speaker on a moving bus, and the transcript is fiction.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Choosing a CRM or ERP for an Indian SMB</title><link>https://mitstech.co/news/choosing-a-crm-or-erp-for-an-indian-smb</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-crm-or-erp-for-an-indian-smb</guid><description>The demonstration always works. What decides the outcome is whether the system handles GST, your pricing quirks, and the way your sales team actually operates.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Implementation is a discipline, not a handover</title><link>https://mitstech.co/news/implementation-is-a-discipline</link><guid isPermaLink="true">https://mitstech.co/news/implementation-is-a-discipline</guid><description>Software companies obsess over winning the deal and treat what happens next as logistics. That gap is where renewals are lost.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Writing a tender response that wins</title><link>https://mitstech.co/news/writing-a-tender-response-that-wins</link><guid isPermaLink="true">https://mitstech.co/news/writing-a-tender-response-that-wins</guid><description>Most responses are disqualified on paperwork before anyone reads the technical section. That is a solvable problem and firms lose to it repeatedly.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Last-mile delivery software in Indian conditions</title><link>https://mitstech.co/news/last-mile-logistics-software-in-india</link><guid isPermaLink="true">https://mitstech.co/news/last-mile-logistics-software-in-india</guid><description>Optimal routing assumes addresses resolve to coordinates and roads are traversable as mapped. Neither reliably holds here.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Reconciliation: the system nobody designs</title><link>https://mitstech.co/news/reconciliation-the-system-nobody-designs</link><guid isPermaLink="true">https://mitstech.co/news/reconciliation-the-system-nobody-designs</guid><description>Every payments product eventually employs someone whose whole job is a spreadsheet that explains why three systems disagree. That job was a design decision.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>GST&apos;s Invoice Management System: what it changes</title><link>https://mitstech.co/news/gst-invoice-management-system-integration</link><guid isPermaLink="true">https://mitstech.co/news/gst-invoice-management-system-integration</guid><description>Doing nothing is now a decision. An invoice you never looked at is deemed accepted, and its credit lands in your return whether it should or not.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Integrating with India&apos;s credit bureaus</title><link>https://mitstech.co/news/credit-bureau-integration-for-lenders</link><guid isPermaLink="true">https://mitstech.co/news/credit-bureau-integration-for-lenders</guid><description>Four bureaus, four formats, four views of the same borrower. Which one you pull decides what you see, and none of them sees everything.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>What payroll software must actually handle in India</title><link>https://mitstech.co/news/payroll-software-and-statutory-compliance</link><guid isPermaLink="true">https://mitstech.co/news/payroll-software-and-statutory-compliance</guid><description>Salary times twelve is the easy part. The deductions, the state variations and the returns are where payroll software is either right or useless.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Getting your app onto Indian phones</title><link>https://mitstech.co/news/distributing-a-mobile-app-in-india</link><guid isPermaLink="true">https://mitstech.co/news/distributing-a-mobile-app-in-india</guid><description>Install size, storage pressure and a store review you do not control matter more here than in any market your framework was designed for.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The admin tool nobody budgets for</title><link>https://mitstech.co/news/building-the-admin-tool-properly</link><guid isPermaLink="true">https://mitstech.co/news/building-the-admin-tool-properly</guid><description>Your support team&apos;s tooling is the interface through which every customer problem is solved, and it is usually the worst software in the company.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Churn: measuring it honestly first</title><link>https://mitstech.co/news/measuring-and-reducing-subscription-churn</link><guid isPermaLink="true">https://mitstech.co/news/measuring-and-reducing-subscription-churn</guid><description>Most churn work starts with retention campaigns and should start with a definition, because half of it is not churn at all.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Notifications: one system, four channels</title><link>https://mitstech.co/news/notification-architecture-across-channels</link><guid isPermaLink="true">https://mitstech.co/news/notification-architecture-across-channels</guid><description>Email, SMS, push and WhatsApp get built separately by different teams, and the customer receives the same message four times.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Hiring and running QA properly</title><link>https://mitstech.co/news/hiring-and-running-qa-in-india</link><guid isPermaLink="true">https://mitstech.co/news/hiring-and-running-qa-in-india</guid><description>A tester at the end of the pipeline finds bugs too late to be cheap and gets blamed for the ones that escape. That is a structural problem, not a staffing one.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Starting a marketplace with nobody on it</title><link>https://mitstech.co/news/starting-a-marketplace-from-zero</link><guid isPermaLink="true">https://mitstech.co/news/starting-a-marketplace-from-zero</guid><description>Buyers will not come without sellers and sellers will not come without buyers, and the technology is the least interesting part of solving that.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Renegotiating with a vendor you cannot easily leave</title><link>https://mitstech.co/news/renegotiating-with-an-incumbent-vendor</link><guid isPermaLink="true">https://mitstech.co/news/renegotiating-with-an-incumbent-vendor</guid><description>Your leverage at renewal is not how unhappy you are. It is whether leaving is genuinely possible, and both sides know the answer.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Export filing is changing for software exporters</title><link>https://mitstech.co/news/softex-edf-and-export-realisation</link><guid isPermaLink="true">https://mitstech.co/news/softex-edf-and-export-realisation</guid><description>The realisation window moved from nine months to fifteen, and the filing mechanism itself changes on 1 October. If you export software, both affect your cash.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>When one client is most of your revenue</title><link>https://mitstech.co/news/customer-concentration-risk</link><guid isPermaLink="true">https://mitstech.co/news/customer-concentration-risk</guid><description>A client at sixty per cent of revenue is not a client. It is an employer with none of the obligations of one, and everyone in the arrangement knows it.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Releasing your own code as open source</title><link>https://mitstech.co/news/releasing-your-own-open-source</link><guid isPermaLink="true">https://mitstech.co/news/releasing-your-own-open-source</guid><description>Publishing is free. Everything after publishing is not, and most abandoned repositories were abandoned by companies who only budgeted for the publishing.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>A design system, or just a component library</title><link>https://mitstech.co/news/building-a-design-system</link><guid isPermaLink="true">https://mitstech.co/news/building-a-design-system</guid><description>Most teams build the components and skip the decisions, which is why the fourth product still looks like a different company made it.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>When to hire a designer, and what to ask for</title><link>https://mitstech.co/news/when-to-hire-a-designer</link><guid isPermaLink="true">https://mitstech.co/news/when-to-hire-a-designer</guid><description>Hiring a designer to make screens prettier wastes them. The value is in what gets built, which is decided before any screen exists.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Scope creep is a symptom, not a behaviour</title><link>https://mitstech.co/news/managing-scope-creep</link><guid isPermaLink="true">https://mitstech.co/news/managing-scope-creep</guid><description>Blaming the client for changing their mind misreads what happened. They learned something, which is what a project is for.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Your first data hire</title><link>https://mitstech.co/news/building-an-internal-analytics-team</link><guid isPermaLink="true">https://mitstech.co/news/building-an-internal-analytics-team</guid><description>Hiring a data scientist into a company with no reliable pipeline gives you an expensive person maintaining a spreadsheet.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Insurance an IT services firm actually needs</title><link>https://mitstech.co/news/insurance-for-an-it-services-firm</link><guid isPermaLink="true">https://mitstech.co/news/insurance-for-an-it-services-firm</guid><description>Enterprise contracts increasingly require cover you may not hold, and the clause specifying it is usually agreed by someone who did not check.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The first forty-eight hours of a breach</title><link>https://mitstech.co/news/the-first-forty-eight-hours-of-a-breach</link><guid isPermaLink="true">https://mitstech.co/news/the-first-forty-eight-hours-of-a-breach</guid><description>The reporting clock in India starts at six hours, which is shorter than the time most teams spend deciding whether it counts.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Choosing a licence for software you build</title><link>https://mitstech.co/news/choosing-a-licence-for-your-software</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-licence-for-your-software</guid><description>The licence decides who may use your work and what they owe you. Picking one by copying whatever the last project used is a decision made by accident.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Checking a software company is genuine</title><link>https://mitstech.co/news/how-to-check-a-software-company-is-genuine</link><guid isPermaLink="true">https://mitstech.co/news/how-to-check-a-software-company-is-genuine</guid><description>Everything on a website can be invented — the team, the clients, the certifications, the reviews. Four checks take twenty minutes and cost nothing.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>What belongs in a software maintenance contract</title><link>https://mitstech.co/news/what-belongs-in-a-software-maintenance-contract</link><guid isPermaLink="true">https://mitstech.co/news/what-belongs-in-a-software-maintenance-contract</guid><description>Most maintenance agreements say the supplier will fix bugs. Almost none define bug, and that single missing word is where the arguments start.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Securing a WordPress site properly</title><link>https://mitstech.co/news/securing-a-wordpress-website</link><guid isPermaLink="true">https://mitstech.co/news/securing-a-wordpress-website</guid><description>Sites are almost never hacked through WordPress itself. They are hacked through a plugin nobody updated and an admin password somebody reused.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>GSP or direct: connecting to the GST system</title><link>https://mitstech.co/news/what-is-a-gst-suvidha-provider</link><guid isPermaLink="true">https://mitstech.co/news/what-is-a-gst-suvidha-provider</guid><description>You can integrate with the GST portal directly or through an intermediary. The decision looks technical and is really about who you want to be on the phone to at month-end.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Signs it is time to replace your ERP</title><link>https://mitstech.co/news/signs-it-is-time-to-replace-your-erp</link><guid isPermaLink="true">https://mitstech.co/news/signs-it-is-time-to-replace-your-erp</guid><description>The system still works, which is why nobody raises it. The cost shows up as five people doing work the software was bought to remove.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Why your website does not appear on Google</title><link>https://mitstech.co/news/why-your-website-does-not-appear-on-google</link><guid isPermaLink="true">https://mitstech.co/news/why-your-website-does-not-appear-on-google</guid><description>Before assuming you need SEO, check the four things that stop a site being indexed at all. Any one of them makes everything else pointless.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Card tokenisation: what you may no longer store</title><link>https://mitstech.co/news/card-tokenisation-what-merchants-may-store</link><guid isPermaLink="true">https://mitstech.co/news/card-tokenisation-what-merchants-may-store</guid><description>Since October 2022 no merchant, gateway or aggregator may hold card-on-file data. Products built before that, or ported from abroad, frequently still do.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>The Aadhaar Data Vault: who needs one</title><link>https://mitstech.co/news/aadhaar-data-vault-requirements</link><guid isPermaLink="true">https://mitstech.co/news/aadhaar-data-vault-requirements</guid><description>If you authenticate against UIDAI you must hold Aadhaar numbers in a vault with reference keys and dedicated HSMs. If you only do offline verification, you are exempt — and that distinction is worth getting right.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>The labour codes and what HR software must change</title><link>https://mitstech.co/news/labour-codes-and-hr-software</link><guid isPermaLink="true">https://mitstech.co/news/labour-codes-and-hr-software</guid><description>Basic pay must now be at least half of total compensation, and fixed-term staff qualify for gratuity after one year. Both break assumptions built into most Indian payroll systems.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>When an Indian enterprise wants it on-premise</title><link>https://mitstech.co/news/shipping-an-on-premise-version</link><guid isPermaLink="true">https://mitstech.co/news/shipping-an-on-premise-version</guid><description>Refusing costs you the deal. Agreeing without changing how you build costs you the next two years.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Getting empanelled as a vendor to an Indian bank</title><link>https://mitstech.co/news/getting-onto-a-banks-vendor-list</link><guid isPermaLink="true">https://mitstech.co/news/getting-onto-a-banks-vendor-list</guid><description>The technical evaluation is the short part. Most firms are eliminated on documentation they could have prepared months earlier.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Measuring whether engineering is getting better</title><link>https://mitstech.co/news/measuring-engineering-delivery</link><guid isPermaLink="true">https://mitstech.co/news/measuring-engineering-delivery</guid><description>Story points measure estimation, not delivery. Four numbers actually describe whether a team is improving, and none of them is velocity.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Search and sorting in Indian languages</title><link>https://mitstech.co/news/indic-language-search-and-sorting</link><guid isPermaLink="true">https://mitstech.co/news/indic-language-search-and-sorting</guid><description>Alphabetical order does not mean anything in Devanagari the way your database assumes, and users type Hindi in Latin letters half the time.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Reaching users who have no smartphone</title><link>https://mitstech.co/news/building-for-feature-phones-and-sms</link><guid isPermaLink="true">https://mitstech.co/news/building-for-feature-phones-and-sms</guid><description>A meaningful share of the Indian market cannot install your app, and for some products they are the market.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Estimating cloud cost before you build</title><link>https://mitstech.co/news/estimating-cloud-cost-before-you-build</link><guid isPermaLink="true">https://mitstech.co/news/estimating-cloud-cost-before-you-build</guid><description>Most teams discover their running cost in month two. It is estimable in an afternoon, and the estimate frequently changes the design.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>White-labelling your product for a partner</title><link>https://mitstech.co/news/white-labelling-your-product-for-a-partner</link><guid isPermaLink="true">https://mitstech.co/news/white-labelling-your-product-for-a-partner</guid><description>A partner wants your product under their name. It looks like a logo change and it is a decision about who owns the customer.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>New listing rules for Indian e-commerce</title><link>https://mitstech.co/news/legal-metrology-rules-for-ecommerce-listings</link><guid isPermaLink="true">https://mitstech.co/news/legal-metrology-rules-for-ecommerce-listings</guid><description>Imported products now need a searchable, sortable country-of-origin filter. The deadline was 1 July, which means this is remediation rather than planning.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Telecom cyber security rules: who they catch</title><link>https://mitstech.co/news/telecom-cyber-security-rules-2024</link><guid isPermaLink="true">https://mitstech.co/news/telecom-cyber-security-rules-2024</guid><description>Six hours to notify, twenty-four to detail, and a security officer who must be an Indian citizen and resident. If you build for telecom, your client carries all of it.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Colocation or cloud for an Indian business</title><link>https://mitstech.co/news/colocation-or-cloud-in-india</link><guid isPermaLink="true">https://mitstech.co/news/colocation-or-cloud-in-india</guid><description>Owning the hardware is cheaper per unit of compute and more expensive per unit of attention. Which matters more depends on how steady your load is.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>When a customer asks for all their data</title><link>https://mitstech.co/news/handling-a-data-export-request</link><guid isPermaLink="true">https://mitstech.co/news/handling-a-data-export-request</guid><description>Under DPDP and every enterprise contract you must be able to produce it. Most products can produce some of it, from the systems somebody remembered.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Treating your API as a product</title><link>https://mitstech.co/news/treating-your-api-as-a-product</link><guid isPermaLink="true">https://mitstech.co/news/treating-your-api-as-a-product</guid><description>An API you expose to customers is a product with users, support costs and a compatibility promise. Most are shipped as a feature and then discovered to be neither.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>A career ladder for a team of twelve</title><link>https://mitstech.co/news/an-engineering-ladder-for-a-small-team</link><guid isPermaLink="true">https://mitstech.co/news/an-engineering-ladder-for-a-small-team</guid><description>Without one, promotion goes to whoever asks, pay drifts by negotiating skill, and your best engineer leaves because they cannot see a next step.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Architecture review that is not theatre</title><link>https://mitstech.co/news/architecture-review-that-is-not-theatre</link><guid isPermaLink="true">https://mitstech.co/news/architecture-review-that-is-not-theatre</guid><description>A meeting where a senior person approves a diagram after fifteen minutes of looking at it produces approval, not review.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Should a services firm specialise?</title><link>https://mitstech.co/news/niching-down-as-a-services-firm</link><guid isPermaLink="true">https://mitstech.co/news/niching-down-as-a-services-firm</guid><description>Saying you do everything for everyone means competing on price against everyone. Specialising costs you deals you would have lost anyway.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Selling to Indian SMBs is a different business</title><link>https://mitstech.co/news/selling-to-indian-smbs-versus-enterprises</link><guid isPermaLink="true">https://mitstech.co/news/selling-to-indian-smbs-versus-enterprises</guid><description>The same product sold to a fifteen-person firm and a fifteen-thousand-person one requires different pricing, support, onboarding and patience. Trying to do both usually means doing neither well.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Software for teams working in the field</title><link>https://mitstech.co/news/field-service-software-in-india</link><guid isPermaLink="true">https://mitstech.co/news/field-service-software-in-india</guid><description>Engineers, surveyors and technicians work in basements, on rooftops and in places with no signal. Software designed at a desk fails them in specific, predictable ways.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Building a telemedicine product in India</title><link>https://mitstech.co/news/telemedicine-rules-and-health-apps</link><guid isPermaLink="true">https://mitstech.co/news/telemedicine-rules-and-health-apps</guid><description>Which drugs a doctor may prescribe depends on whether the consultation was video, audio or text. That single rule should shape your product before anything else.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>STPI, SEZ or neither: choosing a structure</title><link>https://mitstech.co/news/stpi-sez-or-neither-for-an-it-exporter</link><guid isPermaLink="true">https://mitstech.co/news/stpi-sez-or-neither-for-an-it-exporter</guid><description>One gives duty-free imports with moderate paperwork. One gives a tax holiday with the heaviest compliance in Indian industry. One gives nothing and asks nothing.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The 45-day rule: getting paid, and paying</title><link>https://mitstech.co/news/the-45-day-msme-payment-rule</link><guid isPermaLink="true">https://mitstech.co/news/the-45-day-msme-payment-rule</guid><description>If you are a registered small enterprise, your customer loses their tax deduction by paying you late. That is considerably more leverage than a polite reminder.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Running more than one payment gateway</title><link>https://mitstech.co/news/multi-gateway-payment-routing</link><guid isPermaLink="true">https://mitstech.co/news/multi-gateway-payment-routing</guid><description>Gateways have bad days. If your checkout depends on exactly one, so do your revenues — and the outage always lands during your busiest hour.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Changing payment gateway without losing customers</title><link>https://mitstech.co/news/migrating-payment-gateways</link><guid isPermaLink="true">https://mitstech.co/news/migrating-payment-gateways</guid><description>The saved cards and the active mandates do not come with you, and that is the part that decides whether the migration is survivable.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Refunds and chargebacks as an operational system</title><link>https://mitstech.co/news/refunds-and-chargebacks-operationally</link><guid isPermaLink="true">https://mitstech.co/news/refunds-and-chargebacks-operationally</guid><description>Taking money is designed carefully and giving it back is usually an afterthought, which is why refunds generate more support tickets than payments do.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Why your referral programme is losing money</title><link>https://mitstech.co/news/referral-programmes-and-abuse</link><guid isPermaLink="true">https://mitstech.co/news/referral-programmes-and-abuse</guid><description>Growth incentives in India get industrialised within weeks. The people gaming them are more organised than the team that launched the programme.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Continuity planning for an Indian office</title><link>https://mitstech.co/news/business-continuity-for-an-indian-firm</link><guid isPermaLink="true">https://mitstech.co/news/business-continuity-for-an-indian-firm</guid><description>Cloud redundancy is well understood. The failure that actually stops an Indian services firm is water, power, or the road to the office.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>The bench: the cost nobody plans for</title><link>https://mitstech.co/news/managing-the-bench-in-a-services-firm</link><guid isPermaLink="true">https://mitstech.co/news/managing-the-bench-in-a-services-firm</guid><description>Engineers between projects are the single largest controllable cost in a services business, and the instinct that fixes it usually makes it worse.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Quoting fixed price without losing money</title><link>https://mitstech.co/news/quoting-a-fixed-price-project-profitably</link><guid isPermaLink="true">https://mitstech.co/news/quoting-a-fixed-price-project-profitably</guid><description>Clients prefer fixed price and suppliers keep agreeing to it on briefs that cannot support it. The discipline is in what you refuse to quote.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Subcontracting part of a project safely</title><link>https://mitstech.co/news/subcontracting-part-of-a-project</link><guid isPermaLink="true">https://mitstech.co/news/subcontracting-part-of-a-project</guid><description>Your client contracted with you. Whatever the subcontractor does or fails to do is yours, including the parts you cannot see.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>A bug backlog of four hundred is a decision</title><link>https://mitstech.co/news/triaging-a-bug-backlog</link><guid isPermaLink="true">https://mitstech.co/news/triaging-a-bug-backlog</guid><description>Nobody chose to have four hundred open bugs. It accumulated because closing one felt optional and reporting one felt free.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>A help centre that actually reduces tickets</title><link>https://mitstech.co/news/a-knowledge-base-that-reduces-tickets</link><guid isPermaLink="true">https://mitstech.co/news/a-knowledge-base-that-reduces-tickets</guid><description>Most help centres are written from the product&apos;s structure and consulted by nobody. Write from the ticket queue instead.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>When a client escalation reaches your CEO</title><link>https://mitstech.co/news/when-an-escalation-reaches-the-ceo</link><guid isPermaLink="true">https://mitstech.co/news/when-an-escalation-reaches-the-ceo</guid><description>By the time it arrives at the top, the technical problem is rarely the problem. Something in the communication failed weeks earlier.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Shipping software into a network with no internet</title><link>https://mitstech.co/news/air-gapped-and-isolated-deployments</link><guid isPermaLink="true">https://mitstech.co/news/air-gapped-and-isolated-deployments</guid><description>No package downloads, no licence check, no telemetry, no remote support. Every convenience your build depends on has to be removed first.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>What a security incident would actually cost you</title><link>https://mitstech.co/news/modelling-the-cost-of-a-breach</link><guid isPermaLink="true">https://mitstech.co/news/modelling-the-cost-of-a-breach</guid><description>Security budgets are argued in adjectives and refused in numbers. Modelling one plausible incident changes that conversation permanently.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>The handover from sales to delivery</title><link>https://mitstech.co/news/handover-from-sales-to-delivery</link><guid isPermaLink="true">https://mitstech.co/news/handover-from-sales-to-delivery</guid><description>The deal was won on a conversation the delivery team never heard, against expectations nobody wrote down. That gap is where most unhappy projects begin.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Safe harbour: the obligations you may not know you have</title><link>https://mitstech.co/news/it-rules-2021-and-safe-harbour</link><guid isPermaLink="true">https://mitstech.co/news/it-rules-2021-and-safe-harbour</guid><description>If users can post anything on your platform, you are probably an intermediary — and failing one due diligence requirement removes your protection from what they post.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Hiring your first product manager</title><link>https://mitstech.co/news/hiring-your-first-product-manager</link><guid isPermaLink="true">https://mitstech.co/news/hiring-your-first-product-manager</guid><description>Hired to run the backlog, they become a ticket clerk. Hired to decide what not to build, they earn their salary in the first quarter.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>User research that survives Indian politeness</title><link>https://mitstech.co/news/running-user-research-in-india</link><guid isPermaLink="true">https://mitstech.co/news/running-user-research-in-india</guid><description>People here will tell you your product is very good and then never use it again. Designing around that is the whole skill.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The first five minutes decide everything</title><link>https://mitstech.co/news/onboarding-flows-that-convert</link><guid isPermaLink="true">https://mitstech.co/news/onboarding-flows-that-convert</guid><description>Most churn is decided in the first session, months before the cancellation. Onboarding is where retention work actually happens.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Moving users from your old product to your new one</title><link>https://mitstech.co/news/migrating-users-to-a-new-product</link><guid isPermaLink="true">https://mitstech.co/news/migrating-users-to-a-new-product</guid><description>You rebuilt it because the old one was bad. Your users had learned the bad one, and to them your improvement is a loss.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Shutting down a product without burning customers</title><link>https://mitstech.co/news/sunsetting-a-product-properly</link><guid isPermaLink="true">https://mitstech.co/news/sunsetting-a-product-properly</guid><description>How you end a product is watched by every customer of every other product you sell.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>A/B testing when you do not have the traffic</title><link>https://mitstech.co/news/experimenting-without-enough-traffic</link><guid isPermaLink="true">https://mitstech.co/news/experimenting-without-enough-traffic</guid><description>Most Indian B2B products will never have the volume for a significant test, and running one anyway produces confident nonsense.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Moderating user content on an Indian platform</title><link>https://mitstech.co/news/content-moderation-for-an-indian-platform</link><guid isPermaLink="true">https://mitstech.co/news/content-moderation-for-an-indian-platform</guid><description>Twenty-two official languages, statutory takedown clocks, and a safe harbour you lose by being slow. Automated filtering alone will not carry it.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>What an enterprise buyer looks for on your website</title><link>https://mitstech.co/news/trust-signals-for-enterprise-buyers</link><guid isPermaLink="true">https://mitstech.co/news/trust-signals-for-enterprise-buyers</guid><description>They are not reading your homepage copy. They are checking whether you look like a company that will still exist in three years.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Choosing the two numbers your company runs on</title><link>https://mitstech.co/news/choosing-the-metrics-that-matter</link><guid isPermaLink="true">https://mitstech.co/news/choosing-the-metrics-that-matter</guid><description>A dashboard with forty metrics is a dashboard nobody acts on. Most companies need one number for health and one for growth.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>When the direction changes every three weeks</title><link>https://mitstech.co/news/working-with-a-founder-who-changes-direction</link><guid isPermaLink="true">https://mitstech.co/news/working-with-a-founder-who-changes-direction</guid><description>Some of it is genuine learning and some of it is avoidance. The team cannot tell the difference, and that is what does the damage.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Running a remote-first team in India</title><link>https://mitstech.co/news/running-a-remote-first-indian-team</link><guid isPermaLink="true">https://mitstech.co/news/running-a-remote-first-indian-team</guid><description>The talent pool widens enormously and so does the number of things that were previously handled by people being in the same room.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>When the client wants AI in it</title><link>https://mitstech.co/news/managing-client-expectations-about-ai</link><guid isPermaLink="true">https://mitstech.co/news/managing-client-expectations-about-ai</guid><description>The request is usually genuine and the requirement underneath it is usually something simpler. Finding that out is the whole job.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Build or buy the tools you run on</title><link>https://mitstech.co/news/build-or-buy-your-internal-tools</link><guid isPermaLink="true">https://mitstech.co/news/build-or-buy-your-internal-tools</guid><description>Engineers reliably underestimate the cost of the internal tool and overestimate the pain of the product they could have bought.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>A customer advisory board that is not theatre</title><link>https://mitstech.co/news/running-a-customer-advisory-board</link><guid isPermaLink="true">https://mitstech.co/news/running-a-customer-advisory-board</guid><description>Assembled to make customers feel heard, it becomes a quarterly presentation. Assembled to settle real decisions, it earns its place.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Running a beta that tells you something</title><link>https://mitstech.co/news/running-a-beta-that-produces-signal</link><guid isPermaLink="true">https://mitstech.co/news/running-a-beta-that-produces-signal</guid><description>A hundred users who signed up out of curiosity and never returned have told you nothing. Twelve who use it weekly have told you everything.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>When a competitor undercuts you</title><link>https://mitstech.co/news/responding-to-a-competitors-price-cut</link><guid isPermaLink="true">https://mitstech.co/news/responding-to-a-competitors-price-cut</guid><description>Matching is the fastest response and usually the wrong one, because in the Indian market there is always someone able to go lower.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Saying no to a customer</title><link>https://mitstech.co/news/saying-no-to-a-customer</link><guid isPermaLink="true">https://mitstech.co/news/saying-no-to-a-customer</guid><description>Agreeing to everything is not customer service. It is a decision to disappoint them later, at a worse moment, with more money spent.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The engineer in the sales call</title><link>https://mitstech.co/news/handling-technical-questions-in-a-sales-call</link><guid isPermaLink="true">https://mitstech.co/news/handling-technical-questions-in-a-sales-call</guid><description>Buyers bring their technical people to test whether your capability is real. What they are assessing is not the answer, it is how you handle not knowing.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Choosing who to sell to first</title><link>https://mitstech.co/news/choosing-your-first-market-segment</link><guid isPermaLink="true">https://mitstech.co/news/choosing-your-first-market-segment</guid><description>A product for everyone is bought by nobody, and in a market as large as India the temptation to stay broad is strongest exactly when narrowing matters most.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>FSSAI rules that shape a food platform&apos;s software</title><link>https://mitstech.co/news/fssai-rules-for-food-delivery-platforms</link><guid isPermaLink="true">https://mitstech.co/news/fssai-rules-for-food-delivery-platforms</guid><description>A product must have 30% of its shelf life or 45 days remaining at delivery. That is not a policy, it is an inventory and fulfilment rule your system has to enforce.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Freelancer, agency or your own team</title><link>https://mitstech.co/news/freelancer-agency-or-in-house</link><guid isPermaLink="true">https://mitstech.co/news/freelancer-agency-or-in-house</guid><description>The rates differ by a factor of four and so does what you are actually buying. Comparing them on price alone guarantees the wrong choice.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Custom software or something off the shelf</title><link>https://mitstech.co/news/custom-software-or-off-the-shelf</link><guid isPermaLink="true">https://mitstech.co/news/custom-software-or-off-the-shelf</guid><description>We build custom software, and we tell a meaningful share of enquirers to buy a product instead. Here is the line we draw.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Getting your existing software audited</title><link>https://mitstech.co/news/what-a-software-audit-involves</link><guid isPermaLink="true">https://mitstech.co/news/what-a-software-audit-involves</guid><description>You inherited a system nobody can explain and a vendor whose estimates keep growing. An audit tells you what you actually own.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Digital transformation, translated</title><link>https://mitstech.co/news/digital-transformation-for-a-mid-sized-company</link><guid isPermaLink="true">https://mitstech.co/news/digital-transformation-for-a-mid-sized-company</guid><description>The phrase means whatever the person selling it needs it to mean. For a mid-sized Indian company it should mean four specific things.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Budgeting IT for the year ahead</title><link>https://mitstech.co/news/budgeting-your-annual-it-spend</link><guid isPermaLink="true">https://mitstech.co/news/budgeting-your-annual-it-spend</guid><description>Most IT budgets are last year&apos;s number plus a bit. That misses the two things that actually move: renewals you forgot and capacity you will outgrow.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>You are paying for software nobody uses</title><link>https://mitstech.co/news/reducing-your-software-subscription-spend</link><guid isPermaLink="true">https://mitstech.co/news/reducing-your-software-subscription-spend</guid><description>Subscriptions accumulate one reasonable decision at a time and are never reviewed, because each is individually too small to bother with.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>ARM instances: real savings, with conditions</title><link>https://mitstech.co/news/arm-instances-and-cost-per-request</link><guid isPermaLink="true">https://mitstech.co/news/arm-instances-and-cost-per-request</guid><description>The price difference is genuine. Whether you can take it depends on your dependencies, and the only way to know is to try.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Cloud Practice</author></item><item><title>Reserved capacity: committing without regretting it</title><link>https://mitstech.co/news/committing-to-reserved-capacity</link><guid isPermaLink="true">https://mitstech.co/news/committing-to-reserved-capacity</guid><description>Discounts for commitment are the largest lever on a cloud bill and the easiest to over-pull.</description><pubDate>Sun, 16 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Cloud Practice</author></item><item><title>ITIL 4 for Indian IT teams: what to adopt and what to skip</title><link>https://mitstech.co/news/itil-4-for-indian-it-teams</link><guid isPermaLink="true">https://mitstech.co/news/itil-4-for-indian-it-teams</guid><description>ITIL 4 is a large, mature framework built for organisations with dedicated process owners. Most Indian IT teams don&apos;t have that, and adopting it wholesale is how the framework dies within a year…</description><pubDate>Sat, 15 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The FTP server nobody owns is your biggest quiet risk</title><link>https://mitstech.co/news/replacing-ftp-with-managed-file-transfer</link><guid isPermaLink="true">https://mitstech.co/news/replacing-ftp-with-managed-file-transfer</guid><description>Almost every established company has one. It exchanges files with partners, it has credentials from a decade ago, and nobody is quite sure what would break if it stopped.</description><pubDate>Sat, 15 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Security Practice</author></item><item><title>Using DigiLocker for document verification</title><link>https://mitstech.co/news/digilocker-integration-for-document-verification</link><guid isPermaLink="true">https://mitstech.co/news/digilocker-integration-for-document-verification</guid><description>Users uploading photographs of documents is slow, error-prone and hard to verify. Fetching the issued document directly solves all three.</description><pubDate>Sat, 15 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Building a CMDB that doesn&apos;t go stale</title><link>https://mitstech.co/news/building-a-cmdb-that-does-not-go-stale</link><guid isPermaLink="true">https://mitstech.co/news/building-a-cmdb-that-does-not-go-stale</guid><description>A configuration management database is accurate on the day it launches and wrong within a quarter, because nobody designed a reason for it to stay current. Here&apos;s what actually keeps one honest…</description><pubDate>Fri, 14 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Credit on UPI: what changes for merchants</title><link>https://mitstech.co/news/rupay-credit-on-upi-for-merchants</link><guid isPermaLink="true">https://mitstech.co/news/rupay-credit-on-upi-for-merchants</guid><description>A UPI transaction funded by a credit line behaves differently from one funded by a bank account, and merchant systems often assume they are the same.</description><pubDate>Fri, 14 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Engineering Team</author></item><item><title>Automating input tax credit reconciliation</title><link>https://mitstech.co/news/input-tax-credit-reconciliation-automation</link><guid isPermaLink="true">https://mitstech.co/news/input-tax-credit-reconciliation-automation</guid><description>Credit you cannot claim is cash you have already spent. The matching work behind it is exactly the kind of thing software should do.</description><pubDate>Fri, 14 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Engineering Team</author></item><item><title>Fixed-price or time-and-materials: which contract to sign</title><link>https://mitstech.co/news/fixed-price-vs-time-and-materials</link><guid isPermaLink="true">https://mitstech.co/news/fixed-price-vs-time-and-materials</guid><description>Both models are honest. Choosing the wrong one for your project is what turns a good partnership into a dispute…</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>GST on software exports: what changed in 2026</title><link>https://mitstech.co/news/gst-on-software-exports-india</link><guid isPermaLink="true">https://mitstech.co/news/gst-on-software-exports-india</guid><description>Software services carry 18% GST, but exports are zero-rated if you meet five conditions — and a Finance Act 2026 change quietly fixed the rule that had been costing intermediaries their export status.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Data residency rules for Indian fintech</title><link>https://mitstech.co/news/data-residency-rules-indian-fintech</link><guid isPermaLink="true">https://mitstech.co/news/data-residency-rules-indian-fintech</guid><description>The RBI&apos;s payment data localisation directive is short, old and widely misunderstood. Most of the compliance failures we see are architectural decisions made years before anyone read the circular.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>CERT-In&apos;s six-hour breach reporting rule</title><link>https://mitstech.co/news/cert-in-six-hour-reporting</link><guid isPermaLink="true">https://mitstech.co/news/cert-in-six-hour-reporting</guid><description>Six hours is not enough time to write a process. If you have not decided in advance who reports and on what evidence, the deadline passes while people are still deciding whether it counts.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>What an RBI payment aggregator licence requires</title><link>https://mitstech.co/news/rbi-payment-aggregator-licence</link><guid isPermaLink="true">https://mitstech.co/news/rbi-payment-aggregator-licence</guid><description>Handling other people&apos;s money on your platform makes you a payment aggregator, whether you intended it or not. The capital and architecture requirements are specific, and the penalty for operating without authorisation is per-day.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>The EU AI Act and Indian software exporters</title><link>https://mitstech.co/news/eu-ai-act-indian-exporters</link><guid isPermaLink="true">https://mitstech.co/news/eu-ai-act-indian-exporters</guid><description>The Act applies by where the output lands, not where the company sits. If your AI feature is used in Europe, the dates below are yours — and one of them was twelve days ago.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>GST e-invoicing: what integration involves</title><link>https://mitstech.co/news/gst-e-invoicing-api-integration</link><guid isPermaLink="true">https://mitstech.co/news/gst-e-invoicing-api-integration</guid><description>An invoice without a valid IRN is not a valid invoice, and your customer cannot claim credit on it. That single fact is why e-invoicing integration is a billing-critical path, not a reporting feature.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>ISO 27001 or SOC 2: which your buyer wants</title><link>https://mitstech.co/news/iso-27001-or-soc-2</link><guid isPermaLink="true">https://mitstech.co/news/iso-27001-or-soc-2</guid><description>They are not competing standards and you do not have to pick the better one. You have to pick the one your customers keep asking for, which is mostly a question of geography.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Answering an enterprise security questionnaire</title><link>https://mitstech.co/news/enterprise-security-questionnaire</link><guid isPermaLink="true">https://mitstech.co/news/enterprise-security-questionnaire</guid><description>A three-hundred-question spreadsheet arrives late in a deal and stalls it for six weeks. The fix is not answering faster — it is answering once and reusing it.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Who owns the code when you outsource</title><link>https://mitstech.co/news/ip-assignment-outsourcing-development</link><guid isPermaLink="true">https://mitstech.co/news/ip-assignment-outsourcing-development</guid><description>An NDA protects your secrets. It does not give you the code. Those are two different clauses and a surprising number of contracts contain only the first.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Source code escrow: when a client demands it</title><link>https://mitstech.co/news/source-code-escrow-explained</link><guid isPermaLink="true">https://mitstech.co/news/source-code-escrow-explained</guid><description>Escrow is a reasonable request and a mostly useless product, because the deposit is almost never the thing that would actually let you recover.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Taking over a project from another vendor</title><link>https://mitstech.co/news/taking-over-a-project-from-another-vendor</link><guid isPermaLink="true">https://mitstech.co/news/taking-over-a-project-from-another-vendor</guid><description>Most rescue projects fail in the first three weeks, and almost never for technical reasons. They fail because nobody established what actually exists before promising what comes next.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Staff augmentation or a managed team</title><link>https://mitstech.co/news/staff-augmentation-or-managed-capacity</link><guid isPermaLink="true">https://mitstech.co/news/staff-augmentation-or-managed-capacity</guid><description>The difference is not headcount or rate. It is who is accountable for the outcome, and buying the wrong one produces a team nobody is actually running.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Where your cloud bill actually goes</title><link>https://mitstech.co/news/where-your-cloud-bill-goes</link><guid isPermaLink="true">https://mitstech.co/news/where-your-cloud-bill-goes</guid><description>Nobody overspends on compute by accident. They overspend on things nobody is looking at — and the bill is organised to make those invisible.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>What UPI integration actually involves</title><link>https://mitstech.co/news/what-upi-integration-involves</link><guid isPermaLink="true">https://mitstech.co/news/what-upi-integration-involves</guid><description>You cannot join UPI directly. Everything about the integration follows from that one structural fact, including who your customer complains to when a payment fails.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Building on the Account Aggregator framework</title><link>https://mitstech.co/news/account-aggregator-consent-data</link><guid isPermaLink="true">https://mitstech.co/news/account-aggregator-consent-data</guid><description>The rails are real and the coverage is better than most people assume — but the exclusions are specific, and they are the ones that break a lending product.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Integrating with ONDC: what it takes</title><link>https://mitstech.co/news/integrating-with-ondc</link><guid isPermaLink="true">https://mitstech.co/news/integrating-with-ondc</guid><description>ONDC is a protocol, not a marketplace. That distinction is the whole story, and it is why integrating feels less like adding a channel and more like joining a network.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>WhatsApp Business API: costs and constraints</title><link>https://mitstech.co/news/whatsapp-business-api-for-support</link><guid isPermaLink="true">https://mitstech.co/news/whatsapp-business-api-for-support</guid><description>Meta switched to per-message billing in July 2025, and the twenty-four hour service window is now the single biggest lever on what your messaging costs.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Building for users on a poor connection</title><link>https://mitstech.co/news/building-for-low-bandwidth-users</link><guid isPermaLink="true">https://mitstech.co/news/building-for-low-bandwidth-users</guid><description>Most Indian software is tested on office wifi by people holding recent phones. The users who decide whether it succeeds are neither.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Migrating off Tally or an on-prem ERP</title><link>https://mitstech.co/news/migrating-off-tally-to-cloud</link><guid isPermaLink="true">https://mitstech.co/news/migrating-off-tally-to-cloud</guid><description>The software is rarely the hard part. The hard part is that a decade of business rules live in one accountant&apos;s head and in the way the data was entered.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Setting up a GCC in Bengaluru</title><link>https://mitstech.co/news/setting-up-a-gcc-in-bengaluru</link><guid isPermaLink="true">https://mitstech.co/news/setting-up-a-gcc-in-bengaluru</guid><description>The centres that work are the ones given real ownership of something. The ones that struggle were set up to execute decisions made elsewhere, and staffed accordingly.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>India or Eastern Europe for development</title><link>https://mitstech.co/news/india-or-eastern-europe-development</link><guid isPermaLink="true">https://mitstech.co/news/india-or-eastern-europe-development</guid><description>We are an Indian firm, so treat this with appropriate suspicion — but the honest comparison has more to do with team size and time zones than with skill.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>AWS, Azure or Google Cloud for an Indian company</title><link>https://mitstech.co/news/aws-azure-or-gcp-for-india</link><guid isPermaLink="true">https://mitstech.co/news/aws-azure-or-gcp-for-india</guid><description>All three have Indian regions, all three will run your workload, and the technical comparison is mostly a distraction from the two things that actually decide it.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Document processing with AI: what works</title><link>https://mitstech.co/news/document-processing-with-ai</link><guid isPermaLink="true">https://mitstech.co/news/document-processing-with-ai</guid><description>Extraction demos are easy and extraction products are hard, and the difference is entirely about what happens to the ten per cent the model gets wrong.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Building a lending app under the 2025 Directions</title><link>https://mitstech.co/news/rbi-digital-lending-directions</link><guid isPermaLink="true">https://mitstech.co/news/rbi-digital-lending-directions</guid><description>Money must move directly between the borrower and the lender&apos;s account, with no intermediary in the path. That one rule invalidates a large number of otherwise sensible product designs.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Aadhaar eKYC: what you can actually use</title><link>https://mitstech.co/news/aadhaar-ekyc-what-you-can-actually-use</link><guid isPermaLink="true">https://mitstech.co/news/aadhaar-ekyc-what-you-can-actually-use</guid><description>Most private companies cannot perform Aadhaar authentication at all. Knowing which door is open to you before designing the onboarding flow saves a rebuild.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>ABDM integration for health software</title><link>https://mitstech.co/news/abdm-integration-for-health-software</link><guid isPermaLink="true">https://mitstech.co/news/abdm-integration-for-health-software</guid><description>Certification is per-software but deployment is per-facility, and confusing the two is why hospital rollouts stall after the vendor declares success.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Selling software to government through GeM</title><link>https://mitstech.co/news/selling-software-to-government-on-gem</link><guid isPermaLink="true">https://mitstech.co/news/selling-software-to-government-on-gem</guid><description>The registration is free and takes an afternoon. What takes longer is understanding that above five lakh rupees you are entering a reverse auction, and pricing accordingly.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>How Indian SaaS companies bill overseas</title><link>https://mitstech.co/news/how-indian-saas-bills-overseas-customers</link><guid isPermaLink="true">https://mitstech.co/news/how-indian-saas-bills-overseas-customers</guid><description>Collecting the money is the easy half. Proving where it came from, in the right currency, with the right paperwork, is what determines whether your export status holds.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Preparing for technical due diligence</title><link>https://mitstech.co/news/preparing-for-technical-due-diligence</link><guid isPermaLink="true">https://mitstech.co/news/preparing-for-technical-due-diligence</guid><description>Nobody expects a clean codebase. They expect you to know where the problems are, which is a completely different and much easier bar to clear.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>ESOPs for an Indian engineering team</title><link>https://mitstech.co/news/esops-for-an-indian-engineering-team</link><guid isPermaLink="true">https://mitstech.co/news/esops-for-an-indian-engineering-team</guid><description>An option grant that the recipient cannot value, cannot exercise affordably and cannot sell is not compensation. It is a document.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>What a fractional CTO actually does</title><link>https://mitstech.co/news/what-a-fractional-cto-actually-does</link><guid isPermaLink="true">https://mitstech.co/news/what-a-fractional-cto-actually-does</guid><description>Hired to write code, the arrangement fails. Hired to make decisions that keep costing you money to defer, it is one of the better-value roles a young company can buy.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Hiring engineers when you are not technical</title><link>https://mitstech.co/news/hiring-your-first-engineers-as-a-non-technical-founder</link><guid isPermaLink="true">https://mitstech.co/news/hiring-your-first-engineers-as-a-non-technical-founder</guid><description>You cannot assess technical depth and you should stop trying. You can assess reasoning, honesty and whether someone can explain things to you — and those predict more than you would expect.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Writing a software brief that gets good answers</title><link>https://mitstech.co/news/writing-a-software-rfp-that-gets-good-answers</link><guid isPermaLink="true">https://mitstech.co/news/writing-a-software-rfp-that-gets-good-answers</guid><description>A vague brief does not get you flexible proposals. It gets you proposals from firms willing to guess, which is a different and much worse selection.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>DLT registration: why your OTPs are not arriving</title><link>https://mitstech.co/news/dlt-registration-for-sms-in-india</link><guid isPermaLink="true">https://mitstech.co/news/dlt-registration-for-sms-in-india</guid><description>Indian carriers match your outgoing message against a pre-registered template character by character. Change one word and it is silently dropped, with a success response from your provider.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Recurring payments under the 2026 e-mandate rules</title><link>https://mitstech.co/news/rbi-e-mandate-framework-2026</link><guid isPermaLink="true">https://mitstech.co/news/rbi-e-mandate-framework-2026</guid><description>The RBI consolidated eight circulars into one framework in April. If your subscription product was built against the older patchwork, the thresholds and notification rules are worth re-reading.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>SEBI&apos;s CSCRF: what it asks of your systems</title><link>https://mitstech.co/news/sebi-cscrf-for-regulated-entities</link><guid isPermaLink="true">https://mitstech.co/news/sebi-cscrf-for-regulated-entities</guid><description>Which tier your client falls into decides almost everything — twice-yearly red teaming or an annual self-certification. Establishing that first prevents scoping the wrong project.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>E-way bill integration: rules that bite</title><link>https://mitstech.co/news/e-way-bill-integration-for-logistics</link><guid isPermaLink="true">https://mitstech.co/news/e-way-bill-integration-for-logistics</guid><description>Validity is computed from distance, Part B cannot be re-entered, and from August this year ship-to GSTIN became mandatory. Each of those is a design constraint, not a form field.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Low-code or custom: choosing honestly</title><link>https://mitstech.co/news/low-code-or-custom-development</link><guid isPermaLink="true">https://mitstech.co/news/low-code-or-custom-development</guid><description>Low-code is genuinely faster until the moment it isn&apos;t, and the useful skill is recognising in advance which side of that line your project sits on.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Moving from services to a product</title><link>https://mitstech.co/news/moving-from-services-to-a-product</link><guid isPermaLink="true">https://mitstech.co/news/moving-from-services-to-a-product</guid><description>Services revenue funds the attempt and quietly kills it, because every month the highest-value use of an engineer&apos;s time is a client project rather than the product.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Replacing a process that runs on spreadsheets</title><link>https://mitstech.co/news/replacing-a-process-that-runs-on-spreadsheets</link><guid isPermaLink="true">https://mitstech.co/news/replacing-a-process-that-runs-on-spreadsheets</guid><description>The spreadsheet is not the problem to solve. It is the specification, and it is a better one than anything the client will write for you.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Designing SLAs that survive a bad month</title><link>https://mitstech.co/news/designing-slas-for-a-support-contract</link><guid isPermaLink="true">https://mitstech.co/news/designing-slas-for-a-support-contract</guid><description>An SLA everyone agrees to and nobody measures is not an agreement. It is a document that will be read for the first time during an argument.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Modelling Indian names, addresses and phones</title><link>https://mitstech.co/news/modelling-indian-names-addresses-and-phones</link><guid isPermaLink="true">https://mitstech.co/news/modelling-indian-names-addresses-and-phones</guid><description>First name, last name, address line 1, ZIP. Four fields, four wrong assumptions, and every one of them produces a support ticket in India.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Running 24/7 support for global clients</title><link>https://mitstech.co/news/running-24x7-support-from-india</link><guid isPermaLink="true">https://mitstech.co/news/running-24x7-support-from-india</guid><description>Selling round-the-clock support is easy. Staffing it so the night shift can actually resolve things, and so people stay, is the part that decides whether it works.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Tax collection and deduction obligations for e-commerce operators</title><link>https://mitstech.co/news/tds-tcs-for-ecommerce-operators</link><guid isPermaLink="true">https://mitstech.co/news/tds-tcs-for-ecommerce-operators</guid><description>Running a marketplace makes you responsible for tax on other people&apos;s sales. That obligation has to be built into the payout engine, not bolted on.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>Compliance</category><author>Mits Engineering Team</author></item><item><title>A backup you have never restored is a hypothesis</title><link>https://mitstech.co/news/restore-drills-proving-your-backups-work</link><guid isPermaLink="true">https://mitstech.co/news/restore-drills-proving-your-backups-work</guid><description>Backup jobs report success for years. The first genuine test is usually the worst possible day to discover a problem.</description><pubDate>Thu, 13 Aug 2026 18:30:00 GMT</pubDate><category>IT Services</category><author>Mits IT Practice</author></item><item><title>How to run technical due diligence on a development partner</title><link>https://mitstech.co/news/technical-due-diligence-on-a-software-partner</link><guid isPermaLink="true">https://mitstech.co/news/technical-due-diligence-on-a-software-partner</guid><description>You can learn more from ninety minutes with a partner&apos;s engineers than from any proposal document…</description><pubDate>Wed, 12 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Adding video calling: build, buy, or avoid</title><link>https://mitstech.co/news/adding-video-calling-to-your-product</link><guid isPermaLink="true">https://mitstech.co/news/adding-video-calling-to-your-product</guid><description>The demo takes an afternoon. Everything after the demo is the project.</description><pubDate>Wed, 12 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Software bills of materials: what buyers are starting to require</title><link>https://mitstech.co/news/sbom-what-buyers-are-asking-for</link><guid isPermaLink="true">https://mitstech.co/news/sbom-what-buyers-are-asking-for</guid><description>A list of what is inside your software used to be an internal concern. It is increasingly a contractual deliverable.</description><pubDate>Wed, 12 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Security Practice</author></item><item><title>What custom software actually costs in India in 2026</title><link>https://mitstech.co/news/software-development-cost-india-2026</link><guid isPermaLink="true">https://mitstech.co/news/software-development-cost-india-2026</guid><description>Published rate cards give you an hourly number. Here&apos;s what actually determines the invoice, and how to compare two quotes that look nothing alike…</description><pubDate>Tue, 11 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>What a solution architect is actually for</title><link>https://mitstech.co/news/the-solution-architect-in-a-services-firm</link><guid isPermaLink="true">https://mitstech.co/news/the-solution-architect-in-a-services-firm</guid><description>The role sits between sales and delivery, and both sides tend to misunderstand what it is meant to protect.</description><pubDate>Tue, 11 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Engineering Team</author></item><item><title>Charging for discovery, and why clients agree</title><link>https://mitstech.co/news/running-a-paid-discovery-phase</link><guid isPermaLink="true">https://mitstech.co/news/running-a-paid-discovery-phase</guid><description>Free scoping is a subsidy paid by projects that close, on behalf of the ones that do not. A paid discovery phase changes the conversation on both sides.</description><pubDate>Tue, 11 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Engineering Team</author></item><item><title>What an MVP should and should not include</title><link>https://mitstech.co/news/what-an-mvp-should-and-should-not-include</link><guid isPermaLink="true">https://mitstech.co/news/what-an-mvp-should-and-should-not-include</guid><description>Most MVPs fail for the opposite reason people expect - not too small, but too large in the wrong places…</description><pubDate>Mon, 10 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Product analytics that does not send personal data to a third party</title><link>https://mitstech.co/news/analytics-without-shipping-personal-data</link><guid isPermaLink="true">https://mitstech.co/news/analytics-without-shipping-personal-data</guid><description>The default analytics setup collects more than most teams intend and sends it somewhere they have not thought about.</description><pubDate>Mon, 10 Aug 2026 18:30:00 GMT</pubDate><category>Data</category><author>Mits Data Practice</author></item><item><title>Getting GPU capacity for AI workloads in India</title><link>https://mitstech.co/news/gpu-capacity-for-ai-workloads-in-india</link><guid isPermaLink="true">https://mitstech.co/news/gpu-capacity-for-ai-workloads-in-india</guid><description>Availability, not price, is usually the binding constraint — and the answer depends heavily on whether you are training or serving.</description><pubDate>Mon, 10 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits AI Practice</author></item><item><title>Dedicated team or project outsourcing: an honest comparison</title><link>https://mitstech.co/news/dedicated-team-vs-project-outsourcing</link><guid isPermaLink="true">https://mitstech.co/news/dedicated-team-vs-project-outsourcing</guid><description>One model is cheaper per unit of work. The other is cheaper for work you can actually define. Most buyers pick by price and get it backwards…</description><pubDate>Sun, 09 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Rolling out AI coding assistants without wrecking your codebase</title><link>https://mitstech.co/news/rolling-out-ai-coding-assistants-to-a-team</link><guid isPermaLink="true">https://mitstech.co/news/rolling-out-ai-coding-assistants-to-a-team</guid><description>The productivity claims are contested. The governance questions are not, and they need answering before the licences are bought.</description><pubDate>Sun, 09 Aug 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits AI Practice</author></item><item><title>DNS: the single point of failure nobody owns</title><link>https://mitstech.co/news/dns-the-single-point-of-failure</link><guid isPermaLink="true">https://mitstech.co/news/dns-the-single-point-of-failure</guid><description>Every outage that takes down a company completely rather than partially tends to involve DNS, a lapsed registration, or an account nobody can log into.</description><pubDate>Sun, 09 Aug 2026 18:30:00 GMT</pubDate><category>IT Services</category><author>Mits IT Practice</author></item><item><title>The certificate expiry outage, and how to stop having it</title><link>https://mitstech.co/news/certificate-expiry-outages</link><guid isPermaLink="true">https://mitstech.co/news/certificate-expiry-outages</guid><description>It is entirely preventable, it happens to everyone, and it always happens on the certificate nobody remembered existed.</description><pubDate>Sat, 08 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Protecting your brand online without a large budget</title><link>https://mitstech.co/news/domain-and-brand-protection-online</link><guid isPermaLink="true">https://mitstech.co/news/domain-and-brand-protection-online</guid><description>Lookalike domains, fake profiles and cloned websites are cheap to create and cost the target real money in fraud and trust.</description><pubDate>Sat, 08 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Security Practice</author></item><item><title>Integrating with point-of-sale systems in Indian retail</title><link>https://mitstech.co/news/pos-integration-for-indian-retail</link><guid isPermaLink="true">https://mitstech.co/news/pos-integration-for-indian-retail</guid><description>The counter is where the software meets reality: a queue, a card machine, a printer and a person who cannot wait for your API.</description><pubDate>Fri, 07 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Knowing what stock you have, across every branch</title><link>https://mitstech.co/news/multi-branch-inventory-visibility</link><guid isPermaLink="true">https://mitstech.co/news/multi-branch-inventory-visibility</guid><description>Most multi-location businesses have inventory data. Few have inventory they trust enough to promise a customer.</description><pubDate>Fri, 07 Aug 2026 18:30:00 GMT</pubDate><category>Business</category><author>Mits Engineering Team</author></item><item><title>Modernising a legacy system without betting the company on a rewrite</title><link>https://mitstech.co/news/legacy-modernisation-without-a-rewrite</link><guid isPermaLink="true">https://mitstech.co/news/legacy-modernisation-without-a-rewrite</guid><description>The full rewrite is the most tempting option and the one that fails most often. There is a slower route that actually finishes…</description><pubDate>Thu, 06 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Integrating your product with Indian accounting systems</title><link>https://mitstech.co/news/integrating-with-indian-accounting-systems</link><guid isPermaLink="true">https://mitstech.co/news/integrating-with-indian-accounting-systems</guid><description>Whatever you build, the finance team will want it in their accounting package. How hard that is depends entirely on which package.</description><pubDate>Thu, 06 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Choosing a customer support desk</title><link>https://mitstech.co/news/choosing-a-customer-support-desk</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-customer-support-desk</guid><description>The tools look similar in a demo. The differences that matter emerge at volume, in reporting, and in what happens to email threads.</description><pubDate>Thu, 06 Aug 2026 18:30:00 GMT</pubDate><category>IT Services</category><author>Mits IT Practice</author></item><item><title>Multi-tenant SaaS: the four decisions you cannot reverse cheaply</title><link>https://mitstech.co/news/multi-tenant-saas-decisions-you-cannot-reverse</link><guid isPermaLink="true">https://mitstech.co/news/multi-tenant-saas-decisions-you-cannot-reverse</guid><description>Most SaaS rewrites are caused by four choices made in the first month, usually without anyone realising a choice was being made…</description><pubDate>Wed, 05 Aug 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>API gateway, service mesh, or neither</title><link>https://mitstech.co/news/api-gateway-or-service-mesh</link><guid isPermaLink="true">https://mitstech.co/news/api-gateway-or-service-mesh</guid><description>They solve different problems, they are frequently confused, and most teams need at most one of them.</description><pubDate>Wed, 05 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Deciding which browsers and devices you support</title><link>https://mitstech.co/news/browser-and-device-support-matrix-india</link><guid isPermaLink="true">https://mitstech.co/news/browser-and-device-support-matrix-india</guid><description>An unwritten support matrix means you support everything badly. A written one is a business decision with a cost attached.</description><pubDate>Wed, 05 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>India&apos;s DPDP Rules: what the 2026 and 2027 deadlines mean for your systems</title><link>https://mitstech.co/news/dpdp-rules-what-they-mean-for-your-software</link><guid isPermaLink="true">https://mitstech.co/news/dpdp-rules-what-they-mean-for-your-software</guid><description>The soft-enforcement window closes this November. Most of the engineering work takes longer than the time remaining…</description><pubDate>Tue, 04 Aug 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Testing on real devices without buying fifty phones</title><link>https://mitstech.co/news/device-testing-without-buying-fifty-phones</link><guid isPermaLink="true">https://mitstech.co/news/device-testing-without-buying-fifty-phones</guid><description>Emulators tell you the code runs. They do not tell you what happens on a three-year-old handset with low storage and an aggressive battery manager.</description><pubDate>Tue, 04 Aug 2026 18:30:00 GMT</pubDate><category>Engineering</category><author>Mits Engineering Team</author></item><item><title>Fine-tuning, RAG or prompting: choosing the right one</title><link>https://mitstech.co/news/fine-tuning-vs-rag-vs-prompting</link><guid isPermaLink="true">https://mitstech.co/news/fine-tuning-vs-rag-vs-prompting</guid><description>Teams reach for fine-tuning when they need retrieval, and retrieval when they need a better prompt. The decision is simpler than it looks…</description><pubDate>Mon, 03 Aug 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Replacing nightly CSV files with real integration</title><link>https://mitstech.co/news/replacing-nightly-csv-files-with-apis</link><guid isPermaLink="true">https://mitstech.co/news/replacing-nightly-csv-files-with-apis</guid><description>The batch file that runs at 2am is the most fragile thing in most enterprises, and the only one nobody is watching…</description><pubDate>Sun, 02 Aug 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>What SOC 2 actually costs an Indian company, and how long it takes</title><link>https://mitstech.co/news/soc-2-cost-and-timeline-for-indian-companies</link><guid isPermaLink="true">https://mitstech.co/news/soc-2-cost-and-timeline-for-indian-companies</guid><description>Your first enterprise buyer asks for it, and nobody will tell you a number. Here is the full budget, line by line…</description><pubDate>Thu, 30 Jul 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>When you need a mobile app, and when a web page will do</title><link>https://mitstech.co/news/mobile-app-or-mobile-web</link><guid isPermaLink="true">https://mitstech.co/news/mobile-app-or-mobile-web</guid><description>Building an app costs several times what a mobile web experience costs, and about half the time it buys nothing…</description><pubDate>Wed, 29 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>12 questions to ask before hiring a software development company</title><link>https://mitstech.co/news/questions-before-hiring-a-software-company</link><guid isPermaLink="true">https://mitstech.co/news/questions-before-hiring-a-software-company</guid><description>Most buyers ask about price, timeline and tech stack. The answers that actually predict how the project goes come from somewhere else…</description><pubDate>Tue, 28 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The real cost of skipping automated tests</title><link>https://mitstech.co/news/the-real-cost-of-skipping-tests</link><guid isPermaLink="true">https://mitstech.co/news/the-real-cost-of-skipping-tests</guid><description>Skipping tests does not save time. It moves the time from before release to after, where it costs several times as much…</description><pubDate>Mon, 27 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>HIPAA for Indian teams building healthcare software</title><link>https://mitstech.co/news/hipaa-for-indian-development-teams</link><guid isPermaLink="true">https://mitstech.co/news/hipaa-for-indian-development-teams</guid><description>There is no HIPAA certification to buy. What your US healthcare client actually needs from you is different, and more concrete…</description><pubDate>Sun, 26 Jul 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>AI agents: where they genuinely help, and where they are hype</title><link>https://mitstech.co/news/agentic-workflows-where-they-help</link><guid isPermaLink="true">https://mitstech.co/news/agentic-workflows-where-they-help</guid><description>Agents are being proposed for processes that need a workflow engine and a model, not autonomy. The distinction decides whether it works…</description><pubDate>Thu, 23 Jul 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>What your RTO and RPO actually commit you to</title><link>https://mitstech.co/news/what-rto-and-rpo-actually-commit-you-to</link><guid isPermaLink="true">https://mitstech.co/news/what-rto-and-rpo-actually-commit-you-to</guid><description>Two numbers get written into contracts by people who have never tested whether they are achievable. Here is what each one really costs…</description><pubDate>Wed, 22 Jul 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Why companies build software in Bengaluru - and when they should not</title><link>https://mitstech.co/news/why-bengaluru-for-software-development</link><guid isPermaLink="true">https://mitstech.co/news/why-bengaluru-for-software-development</guid><description>An honest look at what Bengaluru is genuinely good at, what it costs, and the situations where somewhere else is the better answer…</description><pubDate>Tue, 21 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Why ERP implementations stall short of adoption</title><link>https://mitstech.co/news/why-erp-implementations-stall</link><guid isPermaLink="true">https://mitstech.co/news/why-erp-implementations-stall</guid><description>The software usually works. The organisation goes back to its spreadsheets anyway, and the reasons are consistent…</description><pubDate>Mon, 20 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Working with an offshore team across time zones</title><link>https://mitstech.co/news/working-with-an-offshore-team-across-time-zones</link><guid isPermaLink="true">https://mitstech.co/news/working-with-an-offshore-team-across-time-zones</guid><description>Time zone difference is usually blamed for problems that are really about handover quality and decision latency…</description><pubDate>Sun, 19 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Adding an AI copilot to a product that already exists</title><link>https://mitstech.co/news/adding-an-ai-copilot-to-an-existing-product</link><guid isPermaLink="true">https://mitstech.co/news/adding-an-ai-copilot-to-an-existing-product</guid><description>The hard part is not the model. It is permissions, context and knowing when the assistant should refuse…</description><pubDate>Thu, 16 Jul 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>How to evaluate an AI vendor&apos;s accuracy claims</title><link>https://mitstech.co/news/evaluating-an-ai-vendors-accuracy-claims</link><guid isPermaLink="true">https://mitstech.co/news/evaluating-an-ai-vendors-accuracy-claims</guid><description>Ninety-five per cent accurate is not a fact until you know on what data, against whose answers, and measured how…</description><pubDate>Wed, 15 Jul 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>What Indian manufacturers get wrong about industrial IoT</title><link>https://mitstech.co/news/what-indian-manufacturers-get-wrong-about-iiot</link><guid isPermaLink="true">https://mitstech.co/news/what-indian-manufacturers-get-wrong-about-iiot</guid><description>Most IIoT projects collect enormous quantities of data and change no decision. The gap is not sensors…</description><pubDate>Mon, 13 Jul 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>What a cloud migration actually costs, and how to budget one</title><link>https://mitstech.co/news/cloud-migration-cost-what-to-budget</link><guid isPermaLink="true">https://mitstech.co/news/cloud-migration-cost-what-to-budget</guid><description>Published per-workload figures are real but easy to misread. Here is what they include, what they leave out, and how the number changes in India…</description><pubDate>Sun, 12 Jul 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Penetration testing: what it costs and how often you need it</title><link>https://mitstech.co/news/penetration-testing-cost-and-scope</link><guid isPermaLink="true">https://mitstech.co/news/penetration-testing-cost-and-scope</guid><description>Quotes for the same scope range from ₹25,000 to ₹4 lakh. The spread is not negotiating room — it is different work…</description><pubDate>Thu, 09 Jul 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>What a data warehouse costs to build and to run</title><link>https://mitstech.co/news/data-warehouse-cost-and-running</link><guid isPermaLink="true">https://mitstech.co/news/data-warehouse-cost-and-running</guid><description>The platform bill is usually the smallest line. Here is where the money actually goes…</description><pubDate>Wed, 08 Jul 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>What it costs to run an LLM feature in production</title><link>https://mitstech.co/news/llm-feature-production-cost</link><guid isPermaLink="true">https://mitstech.co/news/llm-feature-production-cost</guid><description>Published token prices are the easy part. The numbers everyone quotes for cost per user are, on inspection, nobody&apos;s real data…</description><pubDate>Mon, 06 Jul 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Hiring engineers in Bengaluru: what the market actually costs</title><link>https://mitstech.co/news/bengaluru-engineering-hiring-market</link><guid isPermaLink="true">https://mitstech.co/news/bengaluru-engineering-hiring-market</guid><description>Job boards and offer data disagree by a factor of two, and both are right about different populations…</description><pubDate>Sun, 05 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Monolith or microservices: choosing honestly</title><link>https://mitstech.co/news/monolith-or-microservices</link><guid isPermaLink="true">https://mitstech.co/news/monolith-or-microservices</guid><description>Most teams that split into services were solving an organisational problem with an architectural tool, and got neither…</description><pubDate>Thu, 02 Jul 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Do you actually need Kubernetes?</title><link>https://mitstech.co/news/do-you-need-kubernetes</link><guid isPermaLink="true">https://mitstech.co/news/do-you-need-kubernetes</guid><description>It is excellent at a problem most companies do not have, and it charges rent whether or not you have it…</description><pubDate>Wed, 01 Jul 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Choosing a database for a new product</title><link>https://mitstech.co/news/choosing-a-database-for-a-new-product</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-database-for-a-new-product</guid><description>Start with Postgres. The interesting question is what would have to be true for that to be wrong…</description><pubDate>Mon, 29 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Zero-downtime database migrations</title><link>https://mitstech.co/news/zero-downtime-database-migrations</link><guid isPermaLink="true">https://mitstech.co/news/zero-downtime-database-migrations</guid><description>The trick is never changing schema and code at the same time. Everything else follows from that…</description><pubDate>Sun, 28 Jun 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Event-driven architecture: the pitfalls nobody mentions</title><link>https://mitstech.co/news/event-driven-architecture-pitfalls</link><guid isPermaLink="true">https://mitstech.co/news/event-driven-architecture-pitfalls</guid><description>Decoupling services is easy. Understanding what the system did last Tuesday is the hard part…</description><pubDate>Thu, 25 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Caching: where it helps and where it hides bugs</title><link>https://mitstech.co/news/caching-where-it-helps-and-hides-bugs</link><guid isPermaLink="true">https://mitstech.co/news/caching-where-it-helps-and-hides-bugs</guid><description>A cache added to fix a slow query usually converts a performance problem into a correctness problem…</description><pubDate>Wed, 24 Jun 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>What &quot;AI-first&quot; actually means (and what it doesn&apos;t)</title><link>https://mitstech.co/news/what-ai-first-actually-means</link><guid isPermaLink="true">https://mitstech.co/news/what-ai-first-actually-means</guid><description>Every vendor claims to be AI-first now. Here&apos;s the operational definition we actually hold ourselves to…</description><pubDate>Tue, 23 Jun 2026 18:30:00 GMT</pubDate><category>AI</category><author>Vaibhav Aggarwal</author></item><item><title>API versioning and deprecation done properly</title><link>https://mitstech.co/news/api-versioning-and-deprecation</link><guid isPermaLink="true">https://mitstech.co/news/api-versioning-and-deprecation</guid><description>Versioning is easy to add and almost impossible to remove. The discipline is in the retirement, not the release…</description><pubDate>Mon, 22 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Vendor lock-in: the real risks and the imagined ones</title><link>https://mitstech.co/news/vendor-lock-in-real-and-imagined</link><guid isPermaLink="true">https://mitstech.co/news/vendor-lock-in-real-and-imagined</guid><description>Avoiding lock-in has its own price, usually paid in complexity you carry forever against a migration you never do…</description><pubDate>Sun, 21 Jun 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Observability: what to instrument first</title><link>https://mitstech.co/news/observability-what-to-instrument-first</link><guid isPermaLink="true">https://mitstech.co/news/observability-what-to-instrument-first</guid><description>Most teams have plenty of data and still cannot answer why it broke. The gap is what got measured, not how much…</description><pubDate>Thu, 18 Jun 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Incident response for teams without an SRE</title><link>https://mitstech.co/news/incident-response-for-small-teams</link><guid isPermaLink="true">https://mitstech.co/news/incident-response-for-small-teams</guid><description>Most published incident process assumes a team you do not have. Four things make the difference at small scale…</description><pubDate>Wed, 17 Jun 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>On-call without burning out the team</title><link>https://mitstech.co/news/on-call-without-burnout</link><guid isPermaLink="true">https://mitstech.co/news/on-call-without-burnout</guid><description>A rota that wakes people for things they cannot fix is how good engineers decide to work somewhere else…</description><pubDate>Mon, 15 Jun 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Feature flags and progressive delivery</title><link>https://mitstech.co/news/feature-flags-progressive-delivery</link><guid isPermaLink="true">https://mitstech.co/news/feature-flags-progressive-delivery</guid><description>Separating deploy from release removes most of the fear from shipping — and creates a mess if nobody cleans up…</description><pubDate>Sun, 14 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Is your data actually ready for AI? A 6-point readiness audit</title><link>https://mitstech.co/news/ai-readiness-audit-checklist</link><guid isPermaLink="true">https://mitstech.co/news/ai-readiness-audit-checklist</guid><description>Most failed AI projects fail before a single model gets trained - because the data underneath was never checked…</description><pubDate>Thu, 11 Jun 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Secrets management: the basics done properly</title><link>https://mitstech.co/news/secrets-management-basics</link><guid isPermaLink="true">https://mitstech.co/news/secrets-management-basics</guid><description>The credential in the repository is the one you know about. The interesting question is which ones you do not…</description><pubDate>Wed, 10 Jun 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Quantifying technical debt so it gets budgeted</title><link>https://mitstech.co/news/quantifying-technical-debt</link><guid isPermaLink="true">https://mitstech.co/news/quantifying-technical-debt</guid><description>Engineers describe it in adjectives and finance hears complaining. Translate it into time and it becomes a line item…</description><pubDate>Mon, 08 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Code review that actually catches things</title><link>https://mitstech.co/news/code-review-that-works</link><guid isPermaLink="true">https://mitstech.co/news/code-review-that-works</guid><description>Most review comments are about formatting, which a tool should be doing. The valuable review asks different questions…</description><pubDate>Sun, 07 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Documentation that survives the team that wrote it</title><link>https://mitstech.co/news/documentation-that-survives</link><guid isPermaLink="true">https://mitstech.co/news/documentation-that-survives</guid><description>Most documentation rots because it explains what the code already says. Write down the things code cannot express…</description><pubDate>Thu, 04 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Why estimates fail on existing systems</title><link>https://mitstech.co/news/estimating-greenfield-vs-brownfield</link><guid isPermaLink="true">https://mitstech.co/news/estimating-greenfield-vs-brownfield</guid><description>Teams estimate new work reasonably well and existing-system work badly, and the reason is structural…</description><pubDate>Wed, 03 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>How to choose a managed IT services partner: a founder&apos;s checklist</title><link>https://mitstech.co/news/choosing-a-managed-it-services-partner</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-managed-it-services-partner</guid><description>Most vendor comparisons focus on price and SLAs. The questions that actually predict a good partnership look different…</description><pubDate>Tue, 02 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Vaibhav Aggarwal</author></item><item><title>Accessibility: why it turns up in procurement</title><link>https://mitstech.co/news/accessibility-for-indian-saas</link><guid isPermaLink="true">https://mitstech.co/news/accessibility-for-indian-saas</guid><description>Most Indian teams first meet WCAG in a buyer&apos;s questionnaire, at the point where retrofitting is most expensive…</description><pubDate>Mon, 01 Jun 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Core Web Vitals and performance budgets</title><link>https://mitstech.co/news/core-web-vitals-performance-budgets</link><guid isPermaLink="true">https://mitstech.co/news/core-web-vitals-performance-budgets</guid><description>Your site is fast on your laptop and slow for the people you are trying to reach. Those are different measurements…</description><pubDate>Sun, 31 May 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Build vs. buy: when a custom AI system beats an off-the-shelf tool</title><link>https://mitstech.co/news/build-vs-buy-ai-tools</link><guid isPermaLink="true">https://mitstech.co/news/build-vs-buy-ai-tools</guid><description>The SaaS AI tools market is flooded. Here&apos;s the decision framework we walk clients through before recommending either path…</description><pubDate>Thu, 28 May 2026 18:30:00 GMT</pubDate><category>AI</category><author>Vaibhav Aggarwal</author></item><item><title>Background jobs: queues, retries and the work nobody sees</title><link>https://mitstech.co/news/background-jobs-queues-and-retries</link><guid isPermaLink="true">https://mitstech.co/news/background-jobs-queues-and-retries</guid><description>The request path gets all the monitoring. The job queue is where the silent data-loss bugs live…</description><pubDate>Wed, 27 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Rate limiting: protecting an API without blocking real users</title><link>https://mitstech.co/news/rate-limiting-and-abuse-protection</link><guid isPermaLink="true">https://mitstech.co/news/rate-limiting-and-abuse-protection</guid><description>A limit set by guesswork either lets the abuse through or blocks your best customer. Both happen for the same reason…</description><pubDate>Mon, 25 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Why your query is slow: reading an execution plan</title><link>https://mitstech.co/news/why-your-database-query-is-slow</link><guid isPermaLink="true">https://mitstech.co/news/why-your-database-query-is-slow</guid><description>Adding an index is the usual guess. Reading the plan tells you whether it would have helped…</description><pubDate>Sun, 24 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Why most RAG chatbots hallucinate - and how we fix it</title><link>https://mitstech.co/news/rag-chatbots-that-dont-hallucinate</link><guid isPermaLink="true">https://mitstech.co/news/rag-chatbots-that-dont-hallucinate</guid><description>Retrieval-augmented generation is supposed to ground answers in your data. Here&apos;s why it still goes wrong, and what actually works…</description><pubDate>Thu, 21 May 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Sessions or tokens: choosing how to authenticate</title><link>https://mitstech.co/news/sessions-or-tokens-for-authentication</link><guid isPermaLink="true">https://mitstech.co/news/sessions-or-tokens-for-authentication</guid><description>JWTs became the default answer to a question most applications were not asking…</description><pubDate>Wed, 20 May 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>File uploads: doing it properly at scale</title><link>https://mitstech.co/news/handling-file-uploads-at-scale</link><guid isPermaLink="true">https://mitstech.co/news/handling-file-uploads-at-scale</guid><description>Uploads through your application server are the design that works in testing and falls over on launch day…</description><pubDate>Mon, 18 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>How to measure AI ROI without fooling yourself</title><link>https://mitstech.co/news/measuring-ai-roi</link><guid isPermaLink="true">https://mitstech.co/news/measuring-ai-roi</guid><description>&quot;It feels faster&quot; isn&apos;t a metric. Here&apos;s the measurement framework that survives a skeptical CFO…</description><pubDate>Sun, 17 May 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Search relevance: why exact matching disappoints users</title><link>https://mitstech.co/news/search-relevance-beyond-keyword-matching</link><guid isPermaLink="true">https://mitstech.co/news/search-relevance-beyond-keyword-matching</guid><description>Users do not type what is in your database. Bridging that gap is the whole of search…</description><pubDate>Thu, 14 May 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Dates and time zones: the bugs that appear in October</title><link>https://mitstech.co/news/dates-and-time-zones-in-software</link><guid isPermaLink="true">https://mitstech.co/news/dates-and-time-zones-in-software</guid><description>Time handling fails quietly, in production, months after release, usually on a Sunday morning in spring or autumn…</description><pubDate>Wed, 13 May 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>5 cloud migration mistakes that cost enterprises millions</title><link>https://mitstech.co/news/cloud-migration-mistakes</link><guid isPermaLink="true">https://mitstech.co/news/cloud-migration-mistakes</guid><description>The hidden pitfalls we see most often - and a practical checklist to avoid them before you move a single workload…</description><pubDate>Mon, 11 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Pagination that does not skip or repeat rows</title><link>https://mitstech.co/news/pagination-that-does-not-break</link><guid isPermaLink="true">https://mitstech.co/news/pagination-that-does-not-break</guid><description>OFFSET works until the data changes underneath you, and gets slower the deeper anyone goes…</description><pubDate>Sun, 10 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>AI governance doesn&apos;t need to be a committee - a lightweight framework for mid-market teams</title><link>https://mitstech.co/news/ai-governance-for-mid-market</link><guid isPermaLink="true">https://mitstech.co/news/ai-governance-for-mid-market</guid><description>Enterprise AI governance frameworks assume a team you don&apos;t have. Here&apos;s what actually matters at mid-market scale…</description><pubDate>Thu, 07 May 2026 18:30:00 GMT</pubDate><category>AI</category><author>Mits Engineering Team</author></item><item><title>Soft deletes: convenient, and a slow-growing problem</title><link>https://mitstech.co/news/soft-deletes-and-data-retention</link><guid isPermaLink="true">https://mitstech.co/news/soft-deletes-and-data-retention</guid><description>A deleted_at column is the easiest thing to add and the hardest thing to reason about two years later…</description><pubDate>Wed, 06 May 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>What an hour of downtime actually costs a mid-market company</title><link>https://mitstech.co/news/cost-of-downtime-for-mid-market-companies</link><guid isPermaLink="true">https://mitstech.co/news/cost-of-downtime-for-mid-market-companies</guid><description>The number most teams use to justify uptime investment is guessed, not calculated. Here&apos;s how to actually model it…</description><pubDate>Mon, 04 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Multi-region: when latency actually requires it</title><link>https://mitstech.co/news/when-you-actually-need-multi-region</link><guid isPermaLink="true">https://mitstech.co/news/when-you-actually-need-multi-region</guid><description>Two regions can be less reliable than one, if the second was added without answering what the database does…</description><pubDate>Sun, 03 May 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Calling third-party APIs without inheriting their outages</title><link>https://mitstech.co/news/resilience-when-calling-third-party-apis</link><guid isPermaLink="true">https://mitstech.co/news/resilience-when-calling-third-party-apis</guid><description>Your uptime is capped by every service you call synchronously, unless you design for them failing…</description><pubDate>Thu, 30 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Monorepo or many repos: choosing a code layout</title><link>https://mitstech.co/news/monorepo-or-many-repos</link><guid isPermaLink="true">https://mitstech.co/news/monorepo-or-many-repos</guid><description>The choice looks like taste and turns into tooling you will maintain for years…</description><pubDate>Wed, 29 Apr 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Zero Trust in 2026: a practical roadmap for mid-market teams</title><link>https://mitstech.co/news/zero-trust-roadmap-2026</link><guid isPermaLink="true">https://mitstech.co/news/zero-trust-roadmap-2026</guid><description>Zero Trust doesn&apos;t have to mean rip-and-replace. Here&apos;s how to roll it out in phases that actually stick…</description><pubDate>Mon, 27 Apr 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>How to interview software engineers properly</title><link>https://mitstech.co/news/how-to-interview-software-engineers</link><guid isPermaLink="true">https://mitstech.co/news/how-to-interview-software-engineers</guid><description>Most loops measure interview performance rather than the work, and the gap is where the expensive mistakes come from…</description><pubDate>Sun, 26 Apr 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Why your CI pipeline is slow, and what to fix</title><link>https://mitstech.co/news/why-your-ci-pipeline-is-slow</link><guid isPermaLink="true">https://mitstech.co/news/why-your-ci-pipeline-is-slow</guid><description>A slow CI pipeline does not merely waste minutes, it changes how often people are willing to integrate…</description><pubDate>Thu, 23 Apr 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Infrastructure as code without the sprawl</title><link>https://mitstech.co/news/infrastructure-as-code-without-sprawl</link><guid isPermaLink="true">https://mitstech.co/news/infrastructure-as-code-without-sprawl</guid><description>The value is not automation, it is that the environment you debug matches the one you deployed…</description><pubDate>Wed, 22 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Load testing that tells you something useful</title><link>https://mitstech.co/news/load-testing-your-application</link><guid isPermaLink="true">https://mitstech.co/news/load-testing-your-application</guid><description>Most load tests confirm that the system survives a shape of traffic it will never actually see…</description><pubDate>Mon, 20 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Idempotency keys: making retries safe</title><link>https://mitstech.co/news/idempotency-keys-for-safe-retries</link><guid isPermaLink="true">https://mitstech.co/news/idempotency-keys-for-safe-retries</guid><description>The client will retry whether or not you designed for it, and the second request is the one that hurts…</description><pubDate>Sun, 19 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Webhooks that arrive: delivery and receipt</title><link>https://mitstech.co/news/webhooks-that-actually-arrive</link><guid isPermaLink="true">https://mitstech.co/news/webhooks-that-actually-arrive</guid><description>Both ends of a webhook are harder than they look, and the characteristic failure is silence…</description><pubDate>Thu, 16 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>REST or GraphQL: choosing for a real team</title><link>https://mitstech.co/news/rest-or-graphql-choosing</link><guid isPermaLink="true">https://mitstech.co/news/rest-or-graphql-choosing</guid><description>The comparison is usually framed as modern against old, which is the least useful way to decide…</description><pubDate>Wed, 15 Apr 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Why your transactional email goes to spam</title><link>https://mitstech.co/news/making-sure-transactional-email-arrives</link><guid isPermaLink="true">https://mitstech.co/news/making-sure-transactional-email-arrives</guid><description>Deliverability is mostly an identity problem, and the fixes are unglamorous configuration…</description><pubDate>Mon, 13 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Open-source dependencies and the risk you own</title><link>https://mitstech.co/news/open-source-dependency-risk</link><guid isPermaLink="true">https://mitstech.co/news/open-source-dependency-risk</guid><description>Most of the code you ship was written by people you will never meet, and that deserves a deliberate decision…</description><pubDate>Sun, 12 Apr 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Designing a CI/CD pipeline people actually trust</title><link>https://mitstech.co/news/designing-a-ci-cd-pipeline</link><guid isPermaLink="true">https://mitstech.co/news/designing-a-ci-cd-pipeline</guid><description>A pipeline that takes forty minutes and fails randomly gets bypassed, and then it protects nothing…</description><pubDate>Thu, 09 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>How we cut a client&apos;s data pipeline costs by 62% with AI</title><link>https://mitstech.co/news/cut-data-pipeline-costs-with-ai</link><guid isPermaLink="true">https://mitstech.co/news/cut-data-pipeline-costs-with-ai</guid><description>A behind-the-scenes look at the architecture and modeling choices that made a dramatic difference…</description><pubDate>Wed, 08 Apr 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Blue-green or canary: choosing a deployment strategy</title><link>https://mitstech.co/news/blue-green-or-canary-deployment</link><guid isPermaLink="true">https://mitstech.co/news/blue-green-or-canary-deployment</guid><description>Both let you ship without downtime. They fail differently, and the database usually decides which you can use…</description><pubDate>Mon, 06 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Container images: the supply chain nobody audits</title><link>https://mitstech.co/news/container-image-and-supply-chain-security</link><guid isPermaLink="true">https://mitstech.co/news/container-image-and-supply-chain-security</guid><description>Your application is a few thousand lines. The image you ship contains a few hundred thousand you never read…</description><pubDate>Sun, 05 Apr 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Load testing that tells you something useful</title><link>https://mitstech.co/news/load-testing-that-tells-you-something</link><guid isPermaLink="true">https://mitstech.co/news/load-testing-that-tells-you-something</guid><description>Hitting one endpoint with a thousand threads proves your load generator works. It proves little else…</description><pubDate>Thu, 02 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Connection pooling: the limit you hit before CPU</title><link>https://mitstech.co/news/database-connection-pooling</link><guid isPermaLink="true">https://mitstech.co/news/database-connection-pooling</guid><description>Adding application servers made it slower. That is usually connections, and the fix is counterintuitive…</description><pubDate>Wed, 01 Apr 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Logging: what to record and what never to record</title><link>https://mitstech.co/news/what-to-log-and-what-never-to-log</link><guid isPermaLink="true">https://mitstech.co/news/what-to-log-and-what-never-to-log</guid><description>The bill is one problem. The password sitting in plain text in your log aggregator is the other…</description><pubDate>Mon, 30 Mar 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Serverless or containers: what actually decides it</title><link>https://mitstech.co/news/serverless-or-containers</link><guid isPermaLink="true">https://mitstech.co/news/serverless-or-containers</guid><description>Serverless is cheaper until it is dramatically not, and the crossover point is a property of your traffic…</description><pubDate>Sun, 29 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Data modelling: normalise first, denormalise deliberately</title><link>https://mitstech.co/news/normalisation-and-when-to-break-it</link><guid isPermaLink="true">https://mitstech.co/news/normalisation-and-when-to-break-it</guid><description>Duplicated data is a correctness decision disguised as a performance one…</description><pubDate>Thu, 26 Mar 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Refactoring code that has no tests</title><link>https://mitstech.co/news/refactoring-a-codebase-without-tests</link><guid isPermaLink="true">https://mitstech.co/news/refactoring-a-codebase-without-tests</guid><description>You need tests to refactor safely and you need to refactor to make it testable. There is a way through…</description><pubDate>Wed, 25 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Getting a new engineer productive in a week</title><link>https://mitstech.co/news/onboarding-an-engineer-to-a-codebase</link><guid isPermaLink="true">https://mitstech.co/news/onboarding-an-engineer-to-a-codebase</guid><description>Most onboarding optimises for orientation. What actually helps is shipping something small on day two…</description><pubDate>Mon, 23 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>API errors: what to return when something goes wrong</title><link>https://mitstech.co/news/designing-api-error-responses</link><guid isPermaLink="true">https://mitstech.co/news/designing-api-error-responses</guid><description>Returning 500 with a stack trace tells an attacker more than it tells your integration partner…</description><pubDate>Sun, 22 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Moving data between systems without losing any</title><link>https://mitstech.co/news/migrating-data-between-systems</link><guid isPermaLink="true">https://mitstech.co/news/migrating-data-between-systems</guid><description>The migration script is the easy part. Proving afterwards that everything arrived is the work…</description><pubDate>Thu, 19 Mar 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Why it works in staging and breaks in production</title><link>https://mitstech.co/news/environment-parity-and-test-data</link><guid isPermaLink="true">https://mitstech.co/news/environment-parity-and-test-data</guid><description>Staging with two hundred rows and no traffic is not a rehearsal for anything…</description><pubDate>Wed, 18 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>REST, GraphQL or gRPC: choosing an API style</title><link>https://mitstech.co/news/rest-graphql-or-grpc</link><guid isPermaLink="true">https://mitstech.co/news/rest-graphql-or-grpc</guid><description>The right answer usually depends on who is calling you, not on which is technically superior…</description><pubDate>Mon, 16 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Why your product emails end up in spam</title><link>https://mitstech.co/news/transactional-email-deliverability</link><guid isPermaLink="true">https://mitstech.co/news/transactional-email-deliverability</guid><description>Password resets that never arrive are a support problem, a churn problem and an authentication problem…</description><pubDate>Sun, 15 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Generating PDFs and reports without taking the site down</title><link>https://mitstech.co/news/generating-documents-and-reports-at-scale</link><guid isPermaLink="true">https://mitstech.co/news/generating-documents-and-reports-at-scale</guid><description>Rendering a document in the request thread works until month-end, when everyone does it at once…</description><pubDate>Thu, 12 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Internationalisation is not translation</title><link>https://mitstech.co/news/internationalisation-beyond-translation</link><guid isPermaLink="true">https://mitstech.co/news/internationalisation-beyond-translation</guid><description>Names, addresses, numbers and plurals break long before the words do…</description><pubDate>Wed, 11 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Frontend state: most of it is not yours to manage</title><link>https://mitstech.co/news/frontend-state-management</link><guid isPermaLink="true">https://mitstech.co/news/frontend-state-management</guid><description>Teams reach for a state library to solve a problem that is really about caching server data…</description><pubDate>Mon, 09 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Monorepo or many repositories</title><link>https://mitstech.co/news/monorepo-or-multiple-repositories</link><guid isPermaLink="true">https://mitstech.co/news/monorepo-or-multiple-repositories</guid><description>One repository makes sharing easy and isolation hard. Many repositories do the reverse. Neither is free…</description><pubDate>Sun, 08 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Handling money in software without losing paise</title><link>https://mitstech.co/news/handling-money-in-software</link><guid isPermaLink="true">https://mitstech.co/news/handling-money-in-software</guid><description>Storing an amount as a floating-point number is the bug that produces an invoice off by one paisa, then a reconciliation nobody can close…</description><pubDate>Thu, 05 Mar 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>The N+1 query and other ways an ORM surprises you</title><link>https://mitstech.co/news/n-plus-one-queries-and-orm-traps</link><guid isPermaLink="true">https://mitstech.co/news/n-plus-one-queries-and-orm-traps</guid><description>One line of readable code becomes four hundred database round trips, and nothing in the code says so…</description><pubDate>Wed, 04 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Sending webhooks your customers can rely on</title><link>https://mitstech.co/news/delivering-webhooks-reliably</link><guid isPermaLink="true">https://mitstech.co/news/delivering-webhooks-reliably</guid><description>Your customer&apos;s endpoint will be down, slow and wrong at various times. That is your delivery problem, not theirs…</description><pubDate>Mon, 02 Mar 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Audit trails: recording who did what</title><link>https://mitstech.co/news/audit-trails-as-a-product-feature</link><guid isPermaLink="true">https://mitstech.co/news/audit-trails-as-a-product-feature</guid><description>Application logs are not an audit trail, and the difference becomes apparent at exactly the wrong moment…</description><pubDate>Sun, 01 Mar 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Permissions: why roles stop being enough</title><link>https://mitstech.co/news/modelling-permissions-and-roles</link><guid isPermaLink="true">https://mitstech.co/news/modelling-permissions-and-roles</guid><description>Admin, manager and user works until the first customer asks for something that fits none of them…</description><pubDate>Thu, 26 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Dependency upgrades: small and often, or not at all</title><link>https://mitstech.co/news/keeping-dependencies-current</link><guid isPermaLink="true">https://mitstech.co/news/keeping-dependencies-current</guid><description>A codebase two years behind cannot patch a vulnerability quickly, because every upgrade path is blocked by another…</description><pubDate>Wed, 25 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Bot traffic: what to block and what to leave alone</title><link>https://mitstech.co/news/handling-bot-traffic-and-scraping</link><guid isPermaLink="true">https://mitstech.co/news/handling-bot-traffic-and-scraping</guid><description>Blocking all automated traffic removes your search rankings along with the scrapers…</description><pubDate>Mon, 23 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Testing data the way you test code</title><link>https://mitstech.co/news/testing-data-quality-in-pipelines</link><guid isPermaLink="true">https://mitstech.co/news/testing-data-quality-in-pipelines</guid><description>A pipeline that runs successfully and loads wrong numbers reports itself as green…</description><pubDate>Sun, 22 Feb 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Streaming or batch: how fresh does the data need to be?</title><link>https://mitstech.co/news/streaming-or-batch-processing</link><guid isPermaLink="true">https://mitstech.co/news/streaming-or-batch-processing</guid><description>Real-time is a requirement people state and rarely need. The honest question is what decision the data changes…</description><pubDate>Thu, 19 Feb 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Machine learning models degrade quietly</title><link>https://mitstech.co/news/monitoring-models-in-production</link><guid isPermaLink="true">https://mitstech.co/news/monitoring-models-in-production</guid><description>A model that was accurate at launch is not accurate two years later, and nothing in your monitoring will say so…</description><pubDate>Wed, 18 Feb 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Prompt injection: the vulnerability with no patch</title><link>https://mitstech.co/news/prompt-injection-and-llm-security</link><guid isPermaLink="true">https://mitstech.co/news/prompt-injection-and-llm-security</guid><description>The model cannot reliably distinguish your instructions from instructions hidden in the data it reads…</description><pubDate>Mon, 16 Feb 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>SQL injection: still the one that gets people</title><link>https://mitstech.co/news/sql-injection-and-input-validation</link><guid isPermaLink="true">https://mitstech.co/news/sql-injection-and-input-validation</guid><description>Every framework prevents it by default, which is exactly why the remaining cases are the dangerous ones…</description><pubDate>Sun, 15 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Cross-site scripting and the header that limits it</title><link>https://mitstech.co/news/cross-site-scripting-and-csp</link><guid isPermaLink="true">https://mitstech.co/news/cross-site-scripting-and-csp</guid><description>Modern frameworks escape output by default. The vulnerabilities are in the places you told them not to…</description><pubDate>Thu, 12 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Storing passwords: what the algorithm choice buys you</title><link>https://mitstech.co/news/storing-passwords-properly</link><guid isPermaLink="true">https://mitstech.co/news/storing-passwords-properly</guid><description>The difference between a fast hash and a slow one is the difference between a breach and a catastrophe…</description><pubDate>Wed, 11 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Multi-factor authentication people will actually use</title><link>https://mitstech.co/news/multi-factor-authentication-that-works</link><guid isPermaLink="true">https://mitstech.co/news/multi-factor-authentication-that-works</guid><description>SMS codes are the weakest option and the one most users can manage. Both facts are true at once…</description><pubDate>Mon, 09 Feb 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Choosing a message broker: queue or log</title><link>https://mitstech.co/news/choosing-a-message-broker</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-message-broker</guid><description>Kafka and RabbitMQ are not competitors so much as different data structures with different jobs…</description><pubDate>Sun, 08 Feb 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Importing large files without breaking anything</title><link>https://mitstech.co/news/importing-large-csv-files</link><guid isPermaLink="true">https://mitstech.co/news/importing-large-csv-files</guid><description>Customers will upload a two-hundred-megabyte spreadsheet with a row that has one extra comma in it…</description><pubDate>Thu, 05 Feb 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Choosing a frontend framework in 2026</title><link>https://mitstech.co/news/choosing-a-frontend-framework</link><guid isPermaLink="true">https://mitstech.co/news/choosing-a-frontend-framework</guid><description>The technical differences are smaller than the ecosystem and hiring differences, and both outlast the project…</description><pubDate>Wed, 04 Feb 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Read replicas: buying capacity, paying in staleness</title><link>https://mitstech.co/news/read-replicas-and-splitting-reads</link><guid isPermaLink="true">https://mitstech.co/news/read-replicas-and-splitting-reads</guid><description>The user saves a change, the page reloads from a replica, and their change is gone. That bug is the whole topic…</description><pubDate>Mon, 02 Feb 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Removing a feature without breaking trust</title><link>https://mitstech.co/news/removing-a-feature-properly</link><guid isPermaLink="true">https://mitstech.co/news/removing-a-feature-properly</guid><description>Every feature you keep costs testing, support and design constraint forever. Removal is maintenance, not failure…</description><pubDate>Sun, 01 Feb 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Concurrency: the bug that only happens in production</title><link>https://mitstech.co/news/concurrency-races-and-lost-updates</link><guid isPermaLink="true">https://mitstech.co/news/concurrency-races-and-lost-updates</guid><description>Two people clicked at the same time and one of their changes vanished. It is reproducible, just not by one person…</description><pubDate>Thu, 29 Jan 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Password reset: the endpoint attackers actually target</title><link>https://mitstech.co/news/password-reset-flows-done-securely</link><guid isPermaLink="true">https://mitstech.co/news/password-reset-flows-done-securely</guid><description>You can harden login perfectly and still hand out accounts through the reset flow…</description><pubDate>Wed, 28 Jan 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>SSO: the feature enterprise deals stall on</title><link>https://mitstech.co/news/single-sign-on-for-enterprise-buyers</link><guid isPermaLink="true">https://mitstech.co/news/single-sign-on-for-enterprise-buyers</guid><description>SAML looks like a fortnight of work and behaves like a quarter, mostly because of what surrounds it…</description><pubDate>Mon, 26 Jan 2026 18:30:00 GMT</pubDate><category>Security</category><author>Mits Engineering Team</author></item><item><title>Practising failure before production does it for you</title><link>https://mitstech.co/news/practising-failure-before-it-happens</link><guid isPermaLink="true">https://mitstech.co/news/practising-failure-before-it-happens</guid><description>Every system has failure modes nobody has seen. You can meet them at a planned time or at three in the morning…</description><pubDate>Sun, 25 Jan 2026 18:30:00 GMT</pubDate><category>Cloud</category><author>Mits Engineering Team</author></item><item><title>Analytics: instrument deliberately or measure nothing</title><link>https://mitstech.co/news/designing-an-analytics-tracking-plan</link><guid isPermaLink="true">https://mitstech.co/news/designing-an-analytics-tracking-plan</guid><description>Six hundred event types, no naming convention, and nobody can answer how many people finished signing up…</description><pubDate>Thu, 22 Jan 2026 18:30:00 GMT</pubDate><category>Data &amp; AI</category><author>Mits Engineering Team</author></item><item><title>Mobile releases: you cannot roll back an app</title><link>https://mitstech.co/news/shipping-mobile-app-releases</link><guid isPermaLink="true">https://mitstech.co/news/shipping-mobile-app-releases</guid><description>Web deploys are reversible in minutes. A bad app build lives on devices until users choose to update…</description><pubDate>Wed, 21 Jan 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Offline-first: syncing is the whole problem</title><link>https://mitstech.co/news/building-offline-first-applications</link><guid isPermaLink="true">https://mitstech.co/news/building-offline-first-applications</guid><description>Caching data for reading is easy. Accepting edits while disconnected is where the design work is…</description><pubDate>Mon, 19 Jan 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>API documentation developers can actually use</title><link>https://mitstech.co/news/api-documentation-developers-can-use</link><guid isPermaLink="true">https://mitstech.co/news/api-documentation-developers-can-use</guid><description>A generated endpoint list is a reference, not documentation. The gap between them is your integration time…</description><pubDate>Sun, 18 Jan 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item><item><title>Internal platforms: paving the path rather than policing it</title><link>https://mitstech.co/news/internal-developer-platforms</link><guid isPermaLink="true">https://mitstech.co/news/internal-developer-platforms</guid><description>Every team solving deployment, secrets and monitoring separately is the same work done five times, differently…</description><pubDate>Thu, 15 Jan 2026 18:30:00 GMT</pubDate><category>IT Strategy</category><author>Mits Engineering Team</author></item></channel></rss>